This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 3 complaints

Forward Funding Group, Inc. — Debt Collector Complaint Profile

CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Forward Funding Group, Inc.

complaints
Source CFPB Consumer Complaint Database
B

Grade B · 75.2/100 composite

This collector has a good complaint record with relatively few complaints and responsive customer service.

What do CFPB complaints reveal about Forward Funding Group, Inc.?

Forward Funding Group, Inc. has accumulated 3 total CFPB complaints across 2 states, with 2 filed in the most recent 12 months against 1 historical complaints before that window. The trailing-12-month volume represents 66.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Confusing or misleading advertising or marketing", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 2 states, led by California with 2 and Tennessee with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 75.2/100 places Forward Funding Group, Inc. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

3

All-time across CCDB intake

Last 12 months

2

66.7% of total history

Rising ↑

States active

2

Distinct state filings

Timely response rate

100%

Within CFPB SLA window

Reputation grade

B

75.2/100 composite

Response-quality profile

How Forward Funding Group, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 3.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Forward Funding Group, Inc. compare to its peers?

How does Forward Funding Group, Inc. compare? Versus a peer and the national average across 60+ high-volume collectors
Forward Funding Group,… National average
Complaints (last 12 mo)lower is better
2
22,938
250
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2024-06 2025-11

Top Consumer Issues

Confusing or misleading advertising or marketing2 (%)
Confusing or missing disclosures1 (%)

Most common issue: Confusing or misleading advertising or marketing

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Confusing or misleading advertising or marketing 2
Confusing or missing disclosures 1

Where do complaints against Forward Funding Group, Inc. come from?

The states where consumers have filed the most CFPB complaints against Forward Funding Group, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Forward Funding Group, Inc.

Across 2 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Forward Funding Group, Inc.?

The most common issue consumers report about Forward Funding Group, Inc. is "Confusing or misleading advertising or marketing". This is based on 3 complaints filed with the CFPB.

Are complaints against Forward Funding Group, Inc. increasing or decreasing?

Complaints against Forward Funding Group, Inc. are rising. The company received 2 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Forward Funding Group, Inc.'s reputation grade?

Forward Funding Group, Inc. has a reputation grade of B (score: 75.2/100). This collector has a good complaint record with relatively few complaints and responsive customer service.

Does Forward Funding Group, Inc. respond to consumer complaints?

Forward Funding Group, Inc. has a 100% timely response rate to CFPB complaints.

In how many states does Forward Funding Group, Inc. operate?

Forward Funding Group, Inc. has received CFPB complaints from consumers in 2 states, with the most complaints from California (2 complaints).

What can I do if Forward Funding Group, Inc. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Forward Funding Group, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial