What is the most common complaint against First Student Services?

The most common issue consumers report about First Student Services is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 2 complaints filed with the CFPB.

Are complaints against First Student Services increasing or decreasing?

Complaints against First Student Services are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is First Student Services's reputation grade?

First Student Services has a reputation grade of F (score: 38.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does First Student Services respond to consumer complaints?

First Student Services has a 0% timely response rate to CFPB complaints.

In how many states does First Student Services operate?

First Student Services has received CFPB complaints from consumers in 2 states, with the most complaints from California (1 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

First Student Services - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade F.

Compiled by PlainCollector

Written notification about debt

1
False statements or representation

1

Data updated September 2026

CFPB complaint disposition

CCDB record first-student-services First Student Services

Grade F · 2 CFPB filings · 0% timely · lead issue: Written notification about debt · vol #4074 · compose #4976

VOL 2
GRADE F
12MO 0
STATES 2
TIMELY 0%
ISSUE Written notification about…
RANK #4,074
COMPOSE #4,976

Volume peers

Nearest volume peer: 1 Auto Finance, Inc. (2 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

First Student Services's 2 CFPB complaints sit next to 1 Auto Finance, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

50.0% of First Student Services's CFPB filings land in California

High volume does not equal a clean composite: First Student Services is volume #4,074 but composite #4,976, while California dominates the geography. Corpus placement method.

Dominant state: California 50.0%; 1 of 2 filings · 2 states touched
Spike month: 2026-01 100.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #4,074 volume; #4,976 composite; Cleanest-composite ladder is 902 places worse than volume

How does First Student Services compare to its peers?

How does First Student Services compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

First Student Services National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2026-01 2026-01

Issue Detail Breakdown

Issue	Complaints
Written notification about debt	1
False statements or representation	1

Where do complaints against First Student Services come from?

First Student Services's own per-state count, not a national baseline.

California

1
Michigan

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for First Student Services: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2.

4 peers

Know your rights before responding to First Student Services: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.