What is the most common complaint against First Financial Bancorp?

The most common issue consumers report about First Financial Bancorp is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 4 complaints filed with the CFPB.

Are complaints against First Financial Bancorp increasing or decreasing?

Complaints against First Financial Bancorp have been stable. The company received 1 complaints in the last 12 months.

What is First Financial Bancorp's reputation grade?

First Financial Bancorp has a reputation grade of B (score: 69.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does First Financial Bancorp respond to consumer complaints?

First Financial Bancorp has a 100% timely response rate to CFPB complaints.

In how many states does First Financial Bancorp operate?

First Financial Bancorp has received CFPB complaints from consumers in 3 states, with the most complaints from Illinois (2 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

First Financial Bancorp - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade B.

Compiled by PlainCollector

Attempts to collect debt not owed

2
Written notification about debt

1
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record first-financial-bancorp First Financial Bancorp

Grade B · 4 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #3370 · compose #1402

VOL 4
GRADE B
12MO 1
STATES 3
TIMELY 100%
ISSUE Attempts to collect debt n…
RANK #3,370
COMPOSE #1,402

Volume peers

Nearest volume peer: 90 Day Credit Experts (4 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

First Financial Bancorp's 4 CFPB complaints sit next to 90 Day Credit Experts on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

50.0% of First Financial Bancorp's CFPB filings land in Illinois

High volume does not equal a clean composite: First Financial Bancorp is volume #3,370 but composite #1,402, while Illinois dominates the geography. Corpus placement method.

Dominant state: Illinois 50.0%; 2 of 4 filings · 3 states touched
Spike month: 2017-04 40.0%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #3,370 volume; #1,402 composite; Cleanest-composite ladder is 1,968 places better than volume

How does First Financial Bancorp compare to its peers?

How does FIRST FINANCIAL BANCORP compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

FIRST FINANCIAL BANCOR… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-04 2018-01

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	2
Written notification about debt	1
Communication tactics	1

Where do complaints against First Financial Bancorp come from?

First Financial Bancorp's own per-state count, not a national baseline.

Illinois

2
Ohio

1
Texas

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for First Financial Bancorp: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 4.

4 peers

Know your rights before responding to First Financial Bancorp: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.