What is the most common complaint against Ezcorp, Inc.?

The most common issue consumers report about Ezcorp, Inc. is "Taking/threatening an illegal action", specifically "Threatened arrest/jail if do not pay". This is based on 95 complaints filed with the CFPB.

Are complaints against Ezcorp, Inc. increasing or decreasing?

Complaints against Ezcorp, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Ezcorp, Inc.'s reputation grade?

Ezcorp, Inc. has a reputation grade of D (score: 55.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Ezcorp, Inc. respond to consumer complaints?

Ezcorp, Inc. has a 85% timely response rate to CFPB complaints. Consumers disputed the company's response in 8% of cases.

In how many states does Ezcorp, Inc. operate?

Ezcorp, Inc. has received CFPB complaints from consumers in 22 states, with the most complaints from Texas (46 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Ezcorp, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 22 states, reputation grade D.

Compiled by PlainCollector

Taking/threatening an illegal action

27
Communication tactics

24
Cont'd attempts collect debt not owed

12
False statements or representation

9
Took or threatened to take negative or legal action

7
Improper contact or sharing of info

6

Data updated September 2026

CFPB complaint disposition

CCDB record ezcorp-inc Ezcorp, Inc.

Grade D · 95 CFPB filings · 85% timely · lead issue: Taking/threatening an illegal action · vol #837 · compose #3255

VOL 95
GRADE D
12MO 0
STATES 22
TIMELY 85%
DISPUTE 8%
ISSUE Taking/threatening an ille…
RANK #837
COMPOSE #3,255

Volume peers

Nearest volume peer: Advance Bureau of Collections (95 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Ezcorp, Inc.'s 95 CFPB complaints sit next to Advance Bureau of Collections on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

48.4% of Ezcorp, Inc.'s CFPB filings land in Texas

High volume does not equal a clean composite: Ezcorp, Inc. is volume #837 but composite #3,255, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 48.4%; 46 of 95 filings · 22 states touched
Seasonal peak: 2023-05 9.1%; 8–15% band · 3 filings
Divergent corpus ranks: #837 volume; #3,255 composite; Cleanest-composite ladder is 2,418 places worse than volume

How does Ezcorp, Inc. compare to its peers?

How does EZCORP, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

EZCORP, INC. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

85%

98%

91%

Consumer-dispute ratelower is better

16%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-02 2026-02

Issue Detail Breakdown

Issue	Complaints
Taking/threatening an illegal action	27
Communication tactics	24
Cont'd attempts collect debt not owed	12
False statements or representation	9
Took or threatened to take negative or legal action	7
Improper contact or sharing of info	6
Attempts to collect debt not owed	5
Disclosure verification of debt	3
Written notification about debt	2

Where do complaints against Ezcorp, Inc. come from?

Ezcorp, Inc.'s own per-state count, not a national baseline.

Texas

46
Wisconsin

8
Colorado

6
Missouri

5
New York

4
Utah

4
Idaho

2
Illinois

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Ezcorp, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 95.

4 peers

Know your rights before responding to Ezcorp, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.