What is the most common complaint against Durango Credit and Collection Company, Inc.?

The most common issue consumers report about Durango Credit and Collection Company, Inc. is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 6 complaints filed with the CFPB.

Are complaints against Durango Credit and Collection Company, Inc. increasing or decreasing?

Complaints against Durango Credit and Collection Company, Inc. are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.

What is Durango Credit and Collection Company, Inc.'s reputation grade?

Durango Credit and Collection Company, Inc. has a reputation grade of F (score: 48.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Durango Credit and Collection Company, Inc. respond to consumer complaints?

Durango Credit and Collection Company, Inc. has a 17% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Durango Credit and Collection Company, Inc. operate?

Durango Credit and Collection Company, Inc. has received CFPB complaints from consumers in 4 states, with the most complaints from Colorado (3 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Durango Credit and Collection Company, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 4 states, reputation grade F.

Compiled by PlainCollector

Took or threatened to take negative or legal action

2
False statements or representation

2
Attempts to collect debt not owed

1
Cont'd attempts collect debt not owed

1

Data updated September 2026

CFPB complaint disposition

CCDB record durango-credit-and-collection-company-inc Durango Credit and Collection Company, Inc.

Grade F · 6 CFPB filings · 17% timely · lead issue: Took or threatened to take negative or legal action · vol #2945 · compose #4288

VOL 6
GRADE F
12MO 1
STATES 4
TIMELY 17%
DISPUTE 0%
ISSUE Took or threatened to take…
RANK #2,945
COMPOSE #4,288

Volume peers

Nearest volume peer: 1 Stop Money Centers, LLC (6 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Durango Credit and Collection Company, Inc.'s 6 CFPB complaints sit next to 1 Stop Money Centers, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

50.0% of Durango Credit and Collection Company, Inc.'s CFPB filings land in Colorado

High volume does not equal a clean composite: Durango Credit and Collection Company, Inc. is volume #2,945 but composite #4,288, while Colorado dominates the geography. Corpus placement method.

Dominant state: Colorado 50.0%; 3 of 6 filings · 4 states touched
Spike month: 2015-04 50.0%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #2,945 volume; #4,288 composite; Cleanest-composite ladder is 1,343 places worse than volume

How does Durango Credit and Collection Company, Inc. compare to its peers?

How does Durango Credit and Collection Company, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Durango Credit and Col… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

17%

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-04 2017-01

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	2
False statements or representation	2
Attempts to collect debt not owed	1
Cont'd attempts collect debt not owed	1

Where do complaints against Durango Credit and Collection Company, Inc. come from?

Durango Credit and Collection Company, Inc.'s own per-state count, not a national baseline.

Colorado

3
Arkansas

1
North Carolina

1
Texas

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Durango Credit and Collection Company, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 6.

4 peers

Know your rights before responding to Durango Credit and Collection Company, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.