This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 29 complaints

Diversified Recovery Services Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 14 states, reputation grade F.

Complaints by issue type

What consumers report about Diversified Recovery Services Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record diversified-recovery-services-inc Diversified Recovery Services Inc.

Grade F · 29 CFPB filings · 13% timely · lead issue: Communication tactics

  • VOL 29
  • GRADE F
  • 12MO 0
  • STATES 14
  • TIMELY 13%
  • DISPUTE 7%
  • ISSUE Communication tactics
  • RANK #1,558
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Acquired Assets, Ltd. (29 complaints)

Acquired Assets, Ltd.Acquired Assets, Ltd.29Alco Collections, Inc.Alco Collections, Inc.29Allen & WithrowAllen & Withrow29Arivo Acceptance, LLCArivo Acceptance, LLC29Diversified Recovery Services Inc. (this)Diversified Recovery Service…29
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Diversified Recovery Services Inc.'s 29 CFPB complaints sit next to Acquired Assets, Ltd. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 29 complaints break down

Every complaint issue type on record for Diversified Recovery Services Inc., not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
35.3/100
Diversified Recovery Services Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
29
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response F
13%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
7%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

31.0% of Diversified Recovery Services Inc.'s CFPB filings land in Tennessee

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Tennessee 31.0%
9 of 29 filings · 14 states touched
Spike month
2014-07 18.5%
5 filings that month · spiky (≥15% of series)
Corpus ranks
#1,558 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Diversified Recovery Services Inc. compare to its peers?

How does Diversified Recovery Services Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Diversified Recovery Services Inc. National average
Complaints (last 12 mo)lower is better
0
19
268
Timely-response ratehigher is better
13%
77%
91%
Consumer-dispute ratelower is better
7%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Diversified Recovery Services Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 9 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%50%100%150% 0%20%40%60% Timely response rate (%) Dispute rate (%) Diversified Recovery Services Inc. vs. 8 similar-volume peers, by response speed and dispute rate Diversified Recovery Services Inc.Emerald AR Systems, LLCCertified Bureau of the South, IncEssential Retrieval GroupCAPITAL RESOURCE MANAGEMENT, INC.Fairway Collections, LLCBOC LLCFeldman & Stern, LLCHodosh, Lyon & Hammer, PC
Source: CFPB Consumer Complaint Database

Diversified Recovery Services Inc.'s complaint volume in context

Diversified Recovery Services Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

29 71st percentile higher than 71% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). This entry sits in this band. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Diversified Recovery Services Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2014-04 2024-08

Issue Detail Breakdown

Issue Complaints
Communication tactics
9
Cont'd attempts collect debt not owed
7
Attempts to collect debt not owed
3
Written notification about debt
3
Took or threatened to take negative or legal action
3
Taking/threatening an illegal action
2
False statements or representation
1
Disclosure verification of debt
1

Where do complaints against Diversified Recovery Services Inc. come from?

Diversified Recovery Services Inc.'s own per-state count, not a national baseline.

Top states by complaints against Diversified Recovery Services Inc.

Across 14 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Diversified Recovery Services Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 29.

4 peers

Know your rights before responding to Diversified Recovery Services Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.