This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 18 complaints

Crosstown Law, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 11 states, reputation grade C.

Complaints by issue type

What consumers report about Crosstown Law, LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record crosstown-law-llc Crosstown Law, LLC

Grade C · 18 CFPB filings · 78% timely · lead issue: Cont'd attempts collect debt not owed

  • VOL 18
  • GRADE C
  • 12MO 1
  • STATES 11
  • TIMELY 78%
  • DISPUTE 12%
  • ISSUE Cont'd attempts collect de…
  • RANK #1,976
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Ameris Bancorp (18 complaints)

Ameris BancorpAmeris Bancorp18Apple Recovery Services CorpApple Recovery Services Corp18Aubrey Thrasher, LLCAubrey Thrasher, LLC18BCB Investments LLCBCB Investments LLC18Crosstown Law, LLC (this)Crosstown Law, LLC (this)18
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Crosstown Law, LLC's 18 CFPB complaints sit next to Ameris Bancorp on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 18 complaints break down

Every complaint issue type on record for Crosstown Law, LLC, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
59.8/100
Crosstown Law, LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
18
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response B
78%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
12%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Spiky monthly series

California is the plurality state for Crosstown Law, LLC (22.2%)

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Plurality state
California 22.2%
Mid-band (15–30%) · 11 states with ≥1 filing
Spike month
2020-04 100.0%
1 filings that month · spiky (≥15% of series)
Corpus ranks
#1,976 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Crosstown Law, LLC compare to its peers?

How does Crosstown Law, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Crosstown Law, LLC National average
Complaints (last 12 mo)lower is better
1
10
268
Timely-response ratehigher is better
78%
29%
91%
Consumer-dispute ratelower is better
12%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Crosstown Law, LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 9 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 20%40%60%80%100%120% 0%20%40%60% Timely response rate (%) Dispute rate (%) Crosstown Law, LLC vs. 8 similar-volume peers, by response speed and dispute rate Crosstown Law, LLCCrescent City Credit Recovery, Inc.Global Financial Services GroupCreditech, Inc.Jacobs, Marsh LLCConsumer Asset Management (Texas)Co-Operative Adjustment Bureau, Inc.Check City Partnership, LLCLPSG
Source: CFPB Consumer Complaint Database

Crosstown Law, LLC's complaint volume in context

Crosstown Law, LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

18 64th percentile higher than 64% of 5,420 collectors

0–20: 3,504 collectors (65%). This entry sits in this band. 20–40: 565 collectors (10%). Above this entry. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Crosstown Law, LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2020-04 2020-04

Issue Detail Breakdown

Issue Complaints
Cont'd attempts collect debt not owed
10
Disclosure verification of debt
5
Took or threatened to take negative or legal action
1
Communication tactics
1
Taking/threatening an illegal action
1

Where do complaints against Crosstown Law, LLC come from?

Crosstown Law, LLC's own per-state count, not a national baseline.

Top states by complaints against Crosstown Law, LLC

Across 11 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Crosstown Law, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 18.

4 peers

Know your rights before responding to Crosstown Law, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.