What is the most common complaint against CrossCheck, Inc.?

The most common issue consumers report about CrossCheck, Inc. is "Took or threatened to take negative or legal action", specifically "Debt was result of identity theft". This is based on 20 complaints filed with the CFPB.

Are complaints against CrossCheck, Inc. increasing or decreasing?

Complaints against CrossCheck, Inc. are falling. The company received 3 complaints in the last 12 months, showing improvement over prior periods.

What is CrossCheck, Inc.'s reputation grade?

CrossCheck, Inc. has a reputation grade of B (score: 65.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does CrossCheck, Inc. respond to consumer complaints?

CrossCheck, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does CrossCheck, Inc. operate?

CrossCheck, Inc. has received CFPB complaints from consumers in 9 states, with the most complaints from Texas (6 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CrossCheck, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 9 states, reputation grade B.

Compiled by PlainCollector

Took or threatened to take negative or legal action

5
False statements or representation

5
Communication tactics

4
Attempts to collect debt not owed

2
Cont'd attempts collect debt not owed

2
Written notification about debt

1

Data updated September 2026

CFPB complaint disposition

CCDB record crosscheck-inc CrossCheck, Inc.

Grade B · 20 CFPB filings · 100% timely · lead issue: Took or threatened to take negative or legal action · vol #1894 · compose #1715

VOL 20
GRADE B
12MO 3
STATES 9
TIMELY 100%
DISPUTE 17%
ISSUE Took or threatened to take…
RANK #1,894
COMPOSE #1,715

Volume peers

Nearest volume peer: Account Control Systems, Inc (20 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

CrossCheck, Inc.'s 20 CFPB complaints sit next to Account Control Systems, Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

30.0% of CrossCheck, Inc.'s CFPB filings land in Texas

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state: Texas 30.0%; 6 of 20 filings · 9 states touched
Even monthly load: Peak under 8%; Highest month 2014-12 at 6.3% (2 filings)
Corpus ranks: #1,894 volume; #1,715 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does CrossCheck, Inc. compare to its peers?

How does CrossCheck, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

CrossCheck, Inc. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

80%

91%

Consumer-dispute ratelower is better

17%

25%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-08 2018-08

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	5
False statements or representation	5
Communication tactics	4
Attempts to collect debt not owed	2
Cont'd attempts collect debt not owed	2
Written notification about debt	1
Disclosure verification of debt	1

Where do complaints against CrossCheck, Inc. come from?

CrossCheck, Inc.'s own per-state count, not a national baseline.

Texas

6
California

3
Arizona

2
Florida

2
Louisiana

2
New Jersey

1
Pennsylvania

1
Puerto Rico

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for CrossCheck, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 20.

4 peers

Know your rights before responding to CrossCheck, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.