What is the most common complaint against Cornerstone Home Lending Inc.?

The most common issue consumers report about Cornerstone Home Lending Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 2 complaints filed with the CFPB.

Are complaints against Cornerstone Home Lending Inc. increasing or decreasing?

Complaints against Cornerstone Home Lending Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Cornerstone Home Lending Inc.'s reputation grade?

Cornerstone Home Lending Inc. has a reputation grade of A (score: 74.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Cornerstone Home Lending Inc. respond to consumer complaints?

Cornerstone Home Lending Inc. has a 100% timely response rate to CFPB complaints.

In how many states does Cornerstone Home Lending Inc. operate?

Cornerstone Home Lending Inc. has received CFPB complaints from consumers in 2 states, with the most complaints from Georgia (1 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Cornerstone Home Lending Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade A.

Compiled by PlainCollector

Attempts to collect debt not owed

1
False statements or representation

1

Data updated September 2026

CFPB complaint disposition

CCDB record cornerstone-home-lending-inc Cornerstone Home Lending Inc.

Grade A · 2 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #4004 · compose #908

VOL 2
GRADE A
12MO 0
STATES 2
TIMELY 100%
ISSUE Attempts to collect debt n…
RANK #4,004
COMPOSE #908

Volume peers

Nearest volume peer: 1 Auto Finance, Inc. (2 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Cornerstone Home Lending Inc.'s 2 CFPB complaints sit next to 1 Auto Finance, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

50.0% of Cornerstone Home Lending Inc.'s CFPB filings land in Georgia

High volume does not equal a clean composite: Cornerstone Home Lending Inc. is volume #4,004 but composite #908, while Georgia dominates the geography. Corpus placement method.

Dominant state: Georgia 50.0%; 1 of 2 filings · 2 states touched
Spike month: 2022-12 18.2%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #4,004 volume; #908 composite; Cleanest-composite ladder is 3,096 places better than volume

How does Cornerstone Home Lending Inc. compare to its peers?

How does Cornerstone Home Lending Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Cornerstone Home Lendi… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

50%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-02 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	1
False statements or representation	1

Where do complaints against Cornerstone Home Lending Inc. come from?

Cornerstone Home Lending Inc.'s own per-state count, not a national baseline.

Georgia

1
Oklahoma

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Cornerstone Home Lending Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2.

4 peers

Know your rights before responding to Cornerstone Home Lending Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.