This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade B 6 complaints

Collection Solutions Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 6 states, reputation grade B.

Complaints by issue type

What consumers report about Collection Solutions Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record collection-solutions-inc Collection Solutions Inc.

Grade B · 6 CFPB filings · 83% timely · lead issue: Communication tactics

  • VOL 6
  • GRADE B
  • 12MO 0
  • STATES 6
  • TIMELY 83%
  • DISPUTE 0%
  • ISSUE Communication tactics
  • RANK #2,932
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: 1 Stop Money Centers, LLC (6 complaints)

1 Stop Money Centers, LLC1 Stop Money Centers, LLC6Academic Solutions of NEW York, LLCAcademic Solutions of NEW Yo…6Account Outsourcing Group, LLCAccount Outsourcing Group, L…6Accounts Recovery Agency Inc.Accounts Recovery Agency Inc.6Collection Solutions Inc. (this)Collection Solutions Inc. (t…6
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Collection Solutions Inc.'s 6 CFPB complaints sit next to 1 Stop Money Centers, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 6 complaints break down

Every complaint issue type on record for Collection Solutions Inc., not just the top ones shown above.

Reputation score breakdown

B
Composite reputation score
72.0/100
Collection Solutions Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume C
6
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
83%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
0%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Spiky monthly series

Alabama is the plurality state for Collection Solutions Inc. (16.7%)

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Plurality state
Alabama 16.7%
Mid-band (15–30%) · 6 states with ≥1 filing
Spike month
2023-10 50.0%
1 filings that month · spiky (≥15% of series)
Corpus ranks
#2,932 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Collection Solutions Inc. compare to its peers?

How does Collection Solutions Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Collection Solutions Inc. National average
Complaints (last 12 mo)lower is better
0
1
268
Timely-response ratehigher is better
83%
0%
91%
Consumer-dispute ratelower is better
0%
20%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Collection Solutions Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 8 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%20%40%60%80%100% 0%10%20%30% Timely response rate (%) Dispute rate (%) Collection Solutions Inc. vs. 7 similar-volume peers, by response speed and dispute rate Collection Solutions Inc.Collaborative Resolution GroupColorado Capital Investments, Inc.Cohen, Roberts & Associates, LLCCornerstone Mediation LLCCochren Bailey & Associates, LLCCornerstone MitigationCoast to Coast Commercial Collection
Source: CFPB Consumer Complaint Database

Collection Solutions Inc.'s complaint volume in context

Collection Solutions Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

6 46th percentile higher than 46% of 5,420 collectors

0–20: 3,504 collectors (65%). This entry sits in this band. 20–40: 565 collectors (10%). Above this entry. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Collection Solutions Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2023-10 2024-04

Issue Detail Breakdown

Issue Complaints
Communication tactics
3
Attempts to collect debt not owed
1
Took or threatened to take negative or legal action
1
False statements or representation
1

Where do complaints against Collection Solutions Inc. come from?

Collection Solutions Inc.'s own per-state count, not a national baseline.

Top states by complaints against Collection Solutions Inc.

Across 6 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Collection Solutions Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 6.

4 peers

Know your rights before responding to Collection Solutions Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.