What is the most common complaint against Collection Professionals, Inc. (Macomb, IL)?

The most common issue consumers report about Collection Professionals, Inc. (Macomb, IL) is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 72 complaints filed with the CFPB.

Are complaints against Collection Professionals, Inc. (Macomb, IL) increasing or decreasing?

Complaints against Collection Professionals, Inc. (Macomb, IL) are rising. The company received 27 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Collection Professionals, Inc. (Macomb, IL)'s reputation grade?

Collection Professionals, Inc. (Macomb, IL) has a reputation grade of C (score: 60.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Collection Professionals, Inc. (Macomb, IL) respond to consumer complaints?

Collection Professionals, Inc. (Macomb, IL) has a 93% timely response rate to CFPB complaints. Consumers disputed the company's response in 8% of cases.

In how many states does Collection Professionals, Inc. (Macomb, IL) operate?

Collection Professionals, Inc. (Macomb, IL) has received CFPB complaints from consumers in 6 states, with the most complaints from Illinois (65 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Collection Professionals, Inc. (Macomb, IL) - Debt Collector Complaint Profile

CFPB complaint profile across 6 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

22
Written notification about debt

17
False statements or representation

12
Took or threatened to take negative or legal action

11
Disclosure verification of debt

5
Communication tactics

2

Data updated September 2026

CFPB complaint disposition

CCDB record collection-professionals-inc-macomb-il Collection Professionals, Inc. (Macomb, IL)

Grade C · 72 CFPB filings · 93% timely · lead issue: Attempts to collect debt not owed · vol #986 · compose #2362

VOL 72
GRADE C
12MO 27
STATES 6
TIMELY 93%
DISPUTE 8%
ISSUE Attempts to collect debt n…
RANK #986
COMPOSE #2,362

Volume peers

Nearest volume peer: 4M Collections, LLC (72 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Collection Professionals, Inc. (Macomb, IL)'s 72 CFPB complaints sit next to 4M Collections, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

90.3% of Collection Professionals, Inc. (Macomb, IL)'s CFPB filings land in Illinois

High volume does not equal a clean composite: Collection Professionals, Inc. (Macomb, IL) is volume #986 but composite #2,362, while Illinois dominates the geography. Corpus placement method.

Dominant state: Illinois 90.3%; 65 of 72 filings · 6 states touched
Seasonal peak: 2025-03 12.7%; 8–15% band · 8 filings
Divergent corpus ranks: #986 volume; #2,362 composite; Cleanest-composite ladder is 1,376 places worse than volume

How does Collection Professionals, Inc. (Macomb, IL) compare to its peers?

How does Collection Professionals, Inc. (Macomb, IL) compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Collection Professiona… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

93%

92%

91%

Consumer-dispute ratelower is better

13%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-11 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	22
Written notification about debt	17
False statements or representation	12
Took or threatened to take negative or legal action	11
Disclosure verification of debt	5
Communication tactics	2
Cont'd attempts collect debt not owed	2
Threatened to contact someone or share information improperly	1

Where do complaints against Collection Professionals, Inc. (Macomb, IL) come from?

Collection Professionals, Inc. (Macomb, IL)'s own per-state count, not a national baseline.

Illinois

65
Indiana

2
Florida

1
Michigan

1
Nebraska

1
Ohio

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Collection Professionals, Inc. (Macomb, IL): nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 72.

4 peers

Know your rights before responding to Collection Professionals, Inc. (Macomb, IL): FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.