What is the most common complaint against CNP Solutions?

The most common issue consumers report about CNP Solutions is "False statements or representation", specifically "Called after sent written cease of comm". This is based on 2 complaints filed with the CFPB.

Are complaints against CNP Solutions increasing or decreasing?

Complaints against CNP Solutions are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is CNP Solutions's reputation grade?

CNP Solutions has a reputation grade of A (score: 87.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does CNP Solutions respond to consumer complaints?

CNP Solutions has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does CNP Solutions operate?

CNP Solutions has received CFPB complaints from consumers in 1 states, with the most complaints from Georgia (2 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CNP Solutions - Debt Collector Complaint Profile

CFPB complaint profile across 1 states, reputation grade A.

Compiled by PlainCollector

False statements or representation

1
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record cnp-solutions CNP Solutions

Grade A · 2 CFPB filings · 100% timely · lead issue: False statements or representation · vol #3990 · compose #123

VOL 2
GRADE A
12MO 0
STATES 1
TIMELY 100%
DISPUTE 0%
ISSUE False statements or repres…
RANK #3,990
COMPOSE #123

Volume peers

Nearest volume peer: 1 Auto Finance, Inc. (2 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

CNP Solutions's 2 CFPB complaints sit next to 1 Auto Finance, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

100.0% of CNP Solutions's CFPB filings land in Georgia

High volume does not equal a clean composite: CNP Solutions is volume #3,990 but composite #123, while Georgia dominates the geography. Corpus placement method.

Dominant state: Georgia 100.0%; 2 of 2 filings · 1 states touched
Spike month: 2013-09 33.3%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #3,990 volume; #123 composite; Cleanest-composite ladder is 3,867 places better than volume

How does CNP Solutions compare to its peers?

How does CNP Solutions compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

CNP Solutions National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

50%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2013-09 2016-08

Issue Detail Breakdown

Issue	Complaints
False statements or representation	1
Communication tactics	1

Where do complaints against CNP Solutions come from?

CNP Solutions's own per-state count, not a national baseline.

Georgia

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for CNP Solutions: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2.

4 peers

Know your rights before responding to CNP Solutions: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.