This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 2 complaints

Circleback Lending, Inc.(Closed) — Debt Collector Complaint Profile

CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Circleback Lending, Inc.(Closed)

complaints
Source CFPB Consumer Complaint Database
A

Grade A · 90.7/100 composite

This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.

What do CFPB complaints reveal about Circleback Lending, Inc.(Closed)?

Circleback Lending, Inc.(Closed) has accumulated 2 total CFPB complaints across 2 states, with 0 filed in the most recent 12 months against 2 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Improper contact or sharing of info", narrowing to "Talked to a third party about my debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 2 states, led by New York with 1 and Tennessee with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 90.7/100 places Circleback Lending, Inc.(Closed) in grade band A, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

2

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Stable →

States active

2

Distinct state filings

Timely response rate

100%

Within CFPB SLA window

Consumer disputes

0%

After company response

Reputation grade

A

90.7/100 composite

Response-quality profile

How Circleback Lending, Inc.(Closed) performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 3.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Circleback Lending, Inc.(Closed) compare to its peers?

How does Circleback Lending, Inc.(Closed) compare? Versus a peer and the national average across 60+ high-volume collectors
Circleback Lending, In… National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2016-10 2016-11

Top Consumer Issues

Improper contact or sharing of info1 (%)
False statements or representation1 (%)

Most common issue: Improper contact or sharing of info — Talked to a third party about my debt

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Improper contact or sharing of info Talked to a third party about my debt 1
False statements or representation Attempted to collect wrong amount 1

Where do complaints against Circleback Lending, Inc.(Closed) come from?

The states where consumers have filed the most CFPB complaints against Circleback Lending, Inc.(Closed). Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Circleback Lending, Inc.(Closed)

Across 2 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Circleback Lending, Inc.(Closed)?

The most common issue consumers report about Circleback Lending, Inc.(Closed) is "Improper contact or sharing of info", specifically "Talked to a third party about my debt". This is based on 2 complaints filed with the CFPB.

Are complaints against Circleback Lending, Inc.(Closed) increasing or decreasing?

Complaints against Circleback Lending, Inc.(Closed) have been stable. The company received 0 complaints in the last 12 months.

What is Circleback Lending, Inc.(Closed)'s reputation grade?

Circleback Lending, Inc.(Closed) has a reputation grade of A (score: 90.7/100). This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.

Does Circleback Lending, Inc.(Closed) respond to consumer complaints?

Circleback Lending, Inc.(Closed) has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Circleback Lending, Inc.(Closed) operate?

Circleback Lending, Inc.(Closed) has received CFPB complaints from consumers in 2 states, with the most complaints from New York (1 complaints).

What can I do if Circleback Lending, Inc.(Closed) is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Circleback Lending, Inc.(Closed) violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial