What is the most common complaint against Certified Solutions, Inc?

The most common issue consumers report about Certified Solutions, Inc is "Attempts to collect debt not owed", specifically "Debt was paid". This is based on 63 complaints filed with the CFPB.

Are complaints against Certified Solutions, Inc increasing or decreasing?

Complaints against Certified Solutions, Inc are falling. The company received 5 complaints in the last 12 months, showing improvement over prior periods.

What is Certified Solutions, Inc's reputation grade?

Certified Solutions, Inc has a reputation grade of F (score: 46.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Certified Solutions, Inc respond to consumer complaints?

Certified Solutions, Inc has a 50% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Certified Solutions, Inc operate?

Certified Solutions, Inc has received CFPB complaints from consumers in 4 states, with the most complaints from New Jersey (57 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Certified Solutions, Inc - Debt Collector Complaint Profile

CFPB complaint profile across 4 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

27
Written notification about debt

19
False statements or representation

6
Took or threatened to take negative or legal action

4
Cont'd attempts collect debt not owed

4
Communication tactics

2

Data updated September 2026

CFPB complaint disposition

CCDB record certified-solutions-inc Certified Solutions, Inc

Grade F · 63 CFPB filings · 50% timely · lead issue: Attempts to collect debt not owed · vol #1055 · compose #4440

VOL 63
GRADE F
12MO 5
STATES 4
TIMELY 50%
DISPUTE 0%
ISSUE Attempts to collect debt n…
RANK #1,055
COMPOSE #4,440

Volume peers

Nearest volume peer: AmeriCash Holding LLC (63 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Certified Solutions, Inc's 63 CFPB complaints sit next to AmeriCash Holding LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

90.5% of Certified Solutions, Inc's CFPB filings land in New Jersey

High volume does not equal a clean composite: Certified Solutions, Inc is volume #1,055 but composite #4,440, while New Jersey dominates the geography. Corpus placement method.

Dominant state: New Jersey 90.5%; 57 of 63 filings · 4 states touched
Seasonal peak: 2022-04 8.8%; 8–15% band · 8 filings
Divergent corpus ranks: #1,055 volume; #4,440 composite; Cleanest-composite ladder is 3,385 places worse than volume

How does Certified Solutions, Inc compare to its peers?

How does Certified Solutions, Inc compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Certified Solutions, I… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

50%

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-08 2023-09

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	27
Written notification about debt	19
False statements or representation	6
Took or threatened to take negative or legal action	4
Cont'd attempts collect debt not owed	4
Communication tactics	2
Threatened to contact someone or share information improperly	1

Where do complaints against Certified Solutions, Inc come from?

Certified Solutions, Inc's own per-state count, not a national baseline.

New Jersey

57
New York

3
Florida

2
South Carolina

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Certified Solutions, Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 63.

4 peers

Know your rights before responding to Certified Solutions, Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.