What is the most common complaint against Certified Collectors, Inc.?

The most common issue consumers report about Certified Collectors, Inc. is "Attempts to collect debt not owed", specifically "Threatened or suggested your credit would be damaged". This is based on 33 complaints filed with the CFPB.

Are complaints against Certified Collectors, Inc. increasing or decreasing?

Complaints against Certified Collectors, Inc. are falling. The company received 3 complaints in the last 12 months, showing improvement over prior periods.

What is Certified Collectors, Inc.'s reputation grade?

Certified Collectors, Inc. has a reputation grade of B (score: 62.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Certified Collectors, Inc. respond to consumer complaints?

Certified Collectors, Inc. has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.

In how many states does Certified Collectors, Inc. operate?

Certified Collectors, Inc. has received CFPB complaints from consumers in 3 states, with the most complaints from Texas (31 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Certified Collectors, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade B.

Compiled by PlainCollector

Attempts to collect debt not owed

8
Took or threatened to take negative or legal action

7
Written notification about debt

6
Communication tactics

5
False statements or representation

3
Cont'd attempts collect debt not owed

2

Data updated September 2026

CFPB complaint disposition

CCDB record certified-collectors-inc Certified Collectors, Inc.

Grade B · 33 CFPB filings · 97% timely · lead issue: Attempts to collect debt not owed · vol #1464 · compose #2068

VOL 33
GRADE B
12MO 3
STATES 3
TIMELY 97%
DISPUTE 14%
ISSUE Attempts to collect debt n…
RANK #1,464
COMPOSE #2,068

Volume peers

Nearest volume peer: Account Recovery Services, Inc. (33 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Certified Collectors, Inc.'s 33 CFPB complaints sit next to Account Recovery Services, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

93.9% of Certified Collectors, Inc.'s CFPB filings land in Texas

High volume does not equal a clean composite: Certified Collectors, Inc. is volume #1,464 but composite #2,068, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 93.9%; 31 of 33 filings · 3 states touched
Seasonal peak: 2026-01 9.1%; 8–15% band · 10 filings
Divergent corpus ranks: #1,464 volume; #2,068 composite; Cleanest-composite ladder is 604 places worse than volume

How does Certified Collectors, Inc. compare to its peers?

How does CERTIFIED COLLECTORS, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

CERTIFIED COLLECTORS, … National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

97%

91%

Consumer-dispute ratelower is better

14%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-03 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	8
Took or threatened to take negative or legal action	7
Written notification about debt	6
Communication tactics	5
False statements or representation	3
Cont'd attempts collect debt not owed	2
Disclosure verification of debt	1
Improper contact or sharing of info	1

Where do complaints against Certified Collectors, Inc. come from?

Certified Collectors, Inc.'s own per-state count, not a national baseline.

Texas

31
Ohio

1
Oklahoma

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Certified Collectors, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 33.

4 peers

Know your rights before responding to Certified Collectors, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.