What is the most common complaint against Certified Bureau of the South, Inc?

The most common issue consumers report about Certified Bureau of the South, Inc is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 29 complaints filed with the CFPB.

Are complaints against Certified Bureau of the South, Inc increasing or decreasing?

Complaints against Certified Bureau of the South, Inc are falling. The company received 3 complaints in the last 12 months, showing improvement over prior periods.

What is Certified Bureau of the South, Inc's reputation grade?

Certified Bureau of the South, Inc has a reputation grade of C (score: 58.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Certified Bureau of the South, Inc respond to consumer complaints?

Certified Bureau of the South, Inc has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.

In how many states does Certified Bureau of the South, Inc operate?

Certified Bureau of the South, Inc has received CFPB complaints from consumers in 4 states, with the most complaints from Louisiana (26 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Certified Bureau of the South, Inc - Debt Collector Complaint Profile

CFPB complaint profile across 4 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

18
Written notification about debt

7
Cont'd attempts collect debt not owed

2
Disclosure verification of debt

1
Electronic communications

1

Data updated September 2026

CFPB complaint disposition

CCDB record certified-bureau-of-the-south-inc Certified Bureau of the South, Inc

Grade C · 29 CFPB filings · 97% timely · lead issue: Attempts to collect debt not owed · vol #1556 · compose #2663

VOL 29
GRADE C
12MO 3
STATES 4
TIMELY 97%
DISPUTE 33%
ISSUE Attempts to collect debt n…
RANK #1,556
COMPOSE #2,663

Volume peers

Nearest volume peer: Acquired Assets, Ltd. (29 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Certified Bureau of the South, Inc's 29 CFPB complaints sit next to Acquired Assets, Ltd. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

89.7% of Certified Bureau of the South, Inc's CFPB filings land in Louisiana

High volume does not equal a clean composite: Certified Bureau of the South, Inc is volume #1,556 but composite #2,663, while Louisiana dominates the geography. Corpus placement method.

Dominant state: Louisiana 89.7%; 26 of 29 filings · 4 states touched
Spike month: 2025-12 16.7%; 4 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,556 volume; #2,663 composite; Cleanest-composite ladder is 1,107 places worse than volume

How does Certified Bureau of the South, Inc compare to its peers?

How does Certified Bureau of the South, Inc compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Certified Bureau of th… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

97%

69%

91%

Consumer-dispute ratelower is better

33%

50%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-02 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	18
Written notification about debt	7
Cont'd attempts collect debt not owed	2
Disclosure verification of debt	1
Electronic communications	1

Where do complaints against Certified Bureau of the South, Inc come from?

Certified Bureau of the South, Inc's own per-state count, not a national baseline.

Louisiana

26
Alabama

1
Florida

1
North Carolina

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Certified Bureau of the South, Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 29.

4 peers

Know your rights before responding to Certified Bureau of the South, Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.