This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 17 complaints

Century Financial Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 6 states, reputation grade C.

Complaints by issue type

What consumers report about Century Financial Services, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record century-financial-services-inc Century Financial Services, Inc.

Grade C · 17 CFPB filings · 71% timely · lead issue: Attempts to collect debt not owed

  • VOL 17
  • GRADE C
  • 12MO 0
  • STATES 6
  • TIMELY 71%
  • DISPUTE 0%
  • ISSUE Attempts to collect debt n…
  • RANK #2,019
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: A/R Concepts, Inc. (17 complaints)

A/R Concepts, Inc.A/R Concepts, Inc.17Academy Mortgage CorporationAcademy Mortgage Corporation17Accelerated Creditors Services, IncAccelerated Creditors Servic…17Accelerated Portfolio, Inc.Accelerated Portfolio, Inc.17Century Financial Services, Inc. (this)Century Financial Services, …17
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Century Financial Services, Inc.'s 17 CFPB complaints sit next to A/R Concepts, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 17 complaints break down

Every complaint issue type on record for Century Financial Services, Inc., not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
60.6/100
Century Financial Services, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
17
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response B
71%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
0%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

64.7% of Century Financial Services, Inc.'s CFPB filings land in Connecticut

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Connecticut 64.7%
11 of 17 filings · 6 states touched
Spike month
2018-01 20.0%
2 filings that month · spiky (≥15% of series)
Corpus ranks
#2,019 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Century Financial Services, Inc. compare to its peers?

How does Century Financial Services, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Century Financial Services, Inc. National average
Complaints (last 12 mo)lower is better
0
5
268
Timely-response ratehigher is better
71%
65%
91%
Consumer-dispute ratelower is better
0%
100%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Century Financial Services, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 9 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%50%100%150% 0%50%100%150% Timely response rate (%) Dispute rate (%) Century Financial Services, Inc. vs. 8 similar-volume peers, by response speed and dispute rate Century Financial Services, Inc.Celentano, Stadtmauer & Walentowicz, LLPClarkson Law Firm, LLCClay Chapman Iwamura Pulice & NervellCBC Credit Services, Inc.Cohen & AssociatesCohen McNeile & Pappas, PCBryant Bryant & Associates LLCCollection Bureau of Kansas, Inc.
Source: CFPB Consumer Complaint Database

Century Financial Services, Inc.'s complaint volume in context

Century Financial Services, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

17 63rd percentile higher than 63% of 5,420 collectors

0–20: 3,504 collectors (65%). This entry sits in this band. 20–40: 565 collectors (10%). Above this entry. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Century Financial Services, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2017-04 2019-04

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
9
Written notification about debt
2
Cont'd attempts collect debt not owed
2
False statements or representation
1
Communication tactics
1
Disclosure verification of debt
1
Improper contact or sharing of info
1

Where do complaints against Century Financial Services, Inc. come from?

Century Financial Services, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Century Financial Services, Inc.

Across 6 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Century Financial Services, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 17.

4 peers

Know your rights before responding to Century Financial Services, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.