What is the most common complaint against Centron Services?

The most common issue consumers report about Centron Services is "Attempts to collect debt not owed", specifically "Attempted to collect wrong amount". This is based on 90 complaints filed with the CFPB.

Are complaints against Centron Services increasing or decreasing?

Complaints against Centron Services are falling. The company received 12 complaints in the last 12 months, showing improvement over prior periods.

What is Centron Services's reputation grade?

Centron Services has a reputation grade of C (score: 56.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Centron Services respond to consumer complaints?

Centron Services has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 24% of cases.

In how many states does Centron Services operate?

Centron Services has received CFPB complaints from consumers in 14 states, with the most complaints from Montana (66 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Centron Services - Debt Collector Complaint Profile

CFPB complaint profile across 14 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

21
Written notification about debt

19
False statements or representation

17
Cont'd attempts collect debt not owed

10
Took or threatened to take negative or legal action

8
Communication tactics

6

Data updated September 2026

CFPB complaint disposition

CCDB record centron-services Centron Services

Grade C · 90 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #861 · compose #2962

VOL 90
GRADE C
12MO 12
STATES 14
TIMELY 100%
DISPUTE 24%
ISSUE Attempts to collect debt n…
RANK #861
COMPOSE #2,962

Volume peers

Nearest volume peer: Benuck & Rainey, Inc. (90 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Centron Services's 90 CFPB complaints sit next to Benuck & Rainey, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

73.3% of Centron Services's CFPB filings land in Montana

High volume does not equal a clean composite: Centron Services is volume #861 but composite #2,962, while Montana dominates the geography. Corpus placement method.

Dominant state: Montana 73.3%; 66 of 90 filings · 14 states touched
Seasonal peak: 2023-03 10.8%; 8–15% band · 4 filings
Divergent corpus ranks: #861 volume; #2,962 composite; Cleanest-composite ladder is 2,101 places worse than volume

How does Centron Services compare to its peers?

How does Centron Services compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Centron Services National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

84%

91%

Consumer-dispute ratelower is better

24%

50%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-01 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	21
Written notification about debt	19
False statements or representation	17
Cont'd attempts collect debt not owed	10
Took or threatened to take negative or legal action	8
Communication tactics	6
Disclosure verification of debt	3
Threatened to contact someone or share information improperly	3
Improper contact or sharing of info	3

Where do complaints against Centron Services come from?

Centron Services's own per-state count, not a national baseline.

Montana

66
California

4
Texas

4
Washington

3
Missouri

2
Ohio

2
Arizona

1
Florida

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Centron Services: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 90.

4 peers

Know your rights before responding to Centron Services: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.