What is the most common complaint against CBC Credit Services, Inc.?

The most common issue consumers report about CBC Credit Services, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 17 complaints filed with the CFPB.

Are complaints against CBC Credit Services, Inc. increasing or decreasing?

Complaints against CBC Credit Services, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is CBC Credit Services, Inc.'s reputation grade?

CBC Credit Services, Inc. has a reputation grade of C (score: 58.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does CBC Credit Services, Inc. respond to consumer complaints?

CBC Credit Services, Inc. has a 94% timely response rate to CFPB complaints. Consumers disputed the company's response in 40% of cases.

In how many states does CBC Credit Services, Inc. operate?

CBC Credit Services, Inc. has received CFPB complaints from consumers in 4 states, with the most complaints from Michigan (14 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CBC Credit Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 4 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

4
Communication tactics

4
Cont'd attempts collect debt not owed

3
Threatened to contact someone or share information improperly

2
Written notification about debt

1
Took or threatened to take negative or legal action

1

Data updated September 2026

CFPB complaint disposition

CCDB record cbc-credit-services-inc CBC Credit Services, Inc.

Grade C · 17 CFPB filings · 94% timely · lead issue: Attempts to collect debt not owed · vol #2016 · compose #2564

VOL 17
GRADE C
12MO 0
STATES 4
TIMELY 94%
DISPUTE 40%
ISSUE Attempts to collect debt n…
RANK #2,016
COMPOSE #2,564

Volume peers

Nearest volume peer: A/R Concepts, Inc. (17 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

CBC Credit Services, Inc.'s 17 CFPB complaints sit next to A/R Concepts, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

82.4% of CBC Credit Services, Inc.'s CFPB filings land in Michigan

High volume does not equal a clean composite: CBC Credit Services, Inc. is volume #2,016 but composite #2,564, while Michigan dominates the geography. Corpus placement method.

Dominant state: Michigan 82.4%; 14 of 17 filings · 4 states touched
Seasonal peak: 2017-02 10.0%; 8–15% band · 3 filings
Divergent corpus ranks: #2,016 volume; #2,564 composite; Cleanest-composite ladder is 548 places worse than volume

How does CBC Credit Services, Inc. compare to its peers?

How does CBC Credit Services, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

CBC Credit Services, I… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

94%

100%

91%

Consumer-dispute ratelower is better

40%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-03 2025-09

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	4
Communication tactics	4
Cont'd attempts collect debt not owed	3
Threatened to contact someone or share information improperly	2
Written notification about debt	1
Took or threatened to take negative or legal action	1
False statements or representation	1
Disclosure verification of debt	1

Where do complaints against CBC Credit Services, Inc. come from?

CBC Credit Services, Inc.'s own per-state count, not a national baseline.

Michigan

14
Georgia

1
Tennessee

1
Texas

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for CBC Credit Services, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 17.

4 peers

Know your rights before responding to CBC Credit Services, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.