Total CFPB complaints
6
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 6 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about BYS, LLC. d/b/a Boost Your Score
False statements or representation
2 complaints
Charged upfront or unexpected fees
2 complaints
Didn't provide services promised
1 complaints
Problem with customer service
1 complaints
Grade B · 69.4/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
BYS, LLC. d/b/a Boost Your Score has accumulated 6 total CFPB complaints across 6 states, with 1 filed in the most recent 12 months against 5 historical complaints before that window. The trailing-12-month volume represents 16.7% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 6 states, led by New Jersey with 1 and Texas with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 69.4/100 places BYS, LLC. d/b/a Boost Your Score in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
6
All-time across CCDB intake
Last 12 months
1
16.7% of total history
Falling ↓
States active
6
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
B
69.4/100 composite
How BYS, LLC. d/b/a Boost Your Score performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 2 |
| Charged upfront or unexpected fees | — | 2 |
| Didn't provide services promised | — | 1 |
| Problem with customer service | — | 1 |
The states where consumers have filed the most CFPB complaints against BYS, LLC. d/b/a Boost Your Score. Every figure is the company's own complaint count in that state — not a national baseline.
Across 6 states with at least one filing
New Jersey
1 complaints
Texas
1 complaints
Illinois
1 complaints
Florida
1 complaints
California
1 complaints
Pennsylvania
1 complaints
The most common issue consumers report about BYS, LLC. d/b/a Boost Your Score is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 6 complaints filed with the CFPB.
Complaints against BYS, LLC. d/b/a Boost Your Score are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.
BYS, LLC. d/b/a Boost Your Score has a reputation grade of B (score: 69.4/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
BYS, LLC. d/b/a Boost Your Score has a 100% timely response rate to CFPB complaints.
BYS, LLC. d/b/a Boost Your Score has received CFPB complaints from consumers in 6 states, with the most complaints from New Jersey (1 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If BYS, LLC. d/b/a Boost Your Score violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |