What is the most common complaint against Brother Loan & Finance Co.?

The most common issue consumers report about Brother Loan & Finance Co. is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 2 complaints filed with the CFPB.

Are complaints against Brother Loan & Finance Co. increasing or decreasing?

Complaints against Brother Loan & Finance Co. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Brother Loan & Finance Co.'s reputation grade?

Brother Loan & Finance Co. has a reputation grade of A (score: 74.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Brother Loan & Finance Co. respond to consumer complaints?

Brother Loan & Finance Co. has a 100% timely response rate to CFPB complaints.

In how many states does Brother Loan & Finance Co. operate?

Brother Loan & Finance Co. has received CFPB complaints from consumers in 2 states, with the most complaints from Illinois (1 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Brother Loan & Finance Co. - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade A.

Compiled by PlainCollector

Written notification about debt

1
Took or threatened to take negative or legal action

1

Data updated September 2026

CFPB complaint disposition

CCDB record brother-loan-finance-co Brother Loan & Finance Co.

Grade A · 2 CFPB filings · 100% timely · lead issue: Written notification about debt · vol #3964 · compose #895

VOL 2
GRADE A
12MO 0
STATES 2
TIMELY 100%
ISSUE Written notification about…
RANK #3,964
COMPOSE #895

Volume peers

Nearest volume peer: 1 Auto Finance, Inc. (2 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Brother Loan & Finance Co.'s 2 CFPB complaints sit next to 1 Auto Finance, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

50.0% of Brother Loan & Finance Co.'s CFPB filings land in Illinois

High volume does not equal a clean composite: Brother Loan & Finance Co. is volume #3,964 but composite #895, while Illinois dominates the geography. Corpus placement method.

Dominant state: Illinois 50.0%; 1 of 2 filings · 2 states touched
Spike month: 2017-10 50.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #3,964 volume; #895 composite; Cleanest-composite ladder is 3,069 places better than volume

How does Brother Loan & Finance Co. compare to its peers?

How does Brother Loan & Finance Co. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Brother Loan & Finance… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2017-10 2025-03

Issue Detail Breakdown

Issue	Complaints
Written notification about debt	1
Took or threatened to take negative or legal action	1

Where do complaints against Brother Loan & Finance Co. come from?

Brother Loan & Finance Co.'s own per-state count, not a national baseline.

Illinois

1
Indiana

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Brother Loan & Finance Co.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2.

4 peers

Know your rights before responding to Brother Loan & Finance Co.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.