What is the most common complaint against BOK Financial Corp?

The most common issue consumers report about BOK Financial Corp is "Communication tactics", specifically "Frequent or repeated calls". This is based on 18 complaints filed with the CFPB.

Are complaints against BOK Financial Corp increasing or decreasing?

Complaints against BOK Financial Corp are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.

What is BOK Financial Corp's reputation grade?

BOK Financial Corp has a reputation grade of C (score: 60.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does BOK Financial Corp respond to consumer complaints?

BOK Financial Corp has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 40% of cases.

In how many states does BOK Financial Corp operate?

BOK Financial Corp has received CFPB complaints from consumers in 9 states, with the most complaints from Oklahoma (5 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

BOK Financial Corp - Debt Collector Complaint Profile

CFPB complaint profile across 9 states, reputation grade C.

Compiled by PlainCollector

Communication tactics

5
Attempts to collect debt not owed

4
Cont'd attempts collect debt not owed

3
Disclosure verification of debt

2
Improper contact or sharing of info

2
Took or threatened to take negative or legal action

1

Data updated September 2026

CFPB complaint disposition

CCDB record bok-financial-corp BOK Financial Corp

Grade C · 18 CFPB filings · 100% timely · lead issue: Communication tactics · vol #1968 · compose #2297

VOL 18
GRADE C
12MO 1
STATES 9
TIMELY 100%
DISPUTE 40%
ISSUE Communication tactics
RANK #1,968
COMPOSE #2,297

Volume peers

Nearest volume peer: Ameris Bancorp (18 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

BOK Financial Corp's 18 CFPB complaints sit next to Ameris Bancorp on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Oklahoma is the plurality state for BOK Financial Corp (27.8%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state: Oklahoma 27.8%; Mid-band (15–30%) · 9 states with ≥1 filing
Seasonal peak: 2015-06 11.3%; 8–15% band · 6 filings
Corpus ranks: #1,968 volume; #2,297 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does BOK Financial Corp compare to its peers?

How does BOK FINANCIAL CORP compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

BOK FINANCIAL CORP National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

40%

50%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-05 2018-04

Issue Detail Breakdown

Issue	Complaints
Communication tactics	5
Attempts to collect debt not owed	4
Cont'd attempts collect debt not owed	3
Disclosure verification of debt	2
Improper contact or sharing of info	2
Took or threatened to take negative or legal action	1
False statements or representation	1

Where do complaints against BOK Financial Corp come from?

BOK Financial Corp's own per-state count, not a national baseline.

Oklahoma

5
New Mexico

3
Arizona

2
North Carolina

2
Texas

2
California

1
Minnesota

1
Missouri

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for BOK Financial Corp: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 18.

4 peers

Know your rights before responding to BOK Financial Corp: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.