Total CFPB complaints
11
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 11 complaints
B&B Hold Corp. — Debt Collector Complaint Profile
CFPB complaint profile across 6 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about B&B Hold Corp.
- Electronic communications
Electronic communications
5 complaints
- False statements or representation
False statements or representation
2 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
2 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
- Threatened to contact someone or share information improperly 1
Threatened to contact someone or share information improperly
1 complaints
C
Grade C · 65.0/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about B&B Hold Corp.?
B&B Hold Corp. has accumulated 11 total CFPB complaints across 6 states, with 11 filed in the most recent 12 months against 0 historical complaints before that window. The trailing-12-month volume represents 100.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Electronic communications", narrowing to "Frequent or repeated messages", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 6 states, led by Ohio with 4 and Florida with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 65.0/100 places B&B Hold Corp. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
11
100.0% of total history
Rising ↑
States active
6
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
C
65.0/100 composite
Response-quality profile
How B&B Hold Corp. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 10.7%
Share of US states + territories with at least one filed complaint against this collector.
How does B&B Hold Corp. compare to its peers?
B&B Hold Corp. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2025-06 2026-03
Top Consumer Issues
Electronic communications5 (%)
False statements or representation2 (%)
Attempts to collect debt not owed2 (%)
Written notification about debt1 (%)
Threatened to contact someone or share information improperly1 (%)
Most common issue: Electronic communications — Frequent or repeated messages
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Electronic communications | Frequent or repeated messages | 3 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Electronic communications | You told them to stop contacting you, but they keep trying | 1 |
| Electronic communications | Contacted before 8am or after 9pm | 1 |
Where do complaints against B&B Hold Corp. come from?
The states where consumers have filed the most CFPB complaints against B&B Hold Corp.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against B&B Hold Corp.
Across 6 states with at least one filing
- Ohio
Ohio
4 complaints
- Florida
Florida
2 complaints
- Texas
Texas
2 complaints
- New Jersey 1
New Jersey
1 complaints
- Iowa 1
Iowa
1 complaints
- Kentucky 1
Kentucky
1 complaints
Frequently Asked Questions
What is the most common complaint against B&B Hold Corp.? ▼
The most common issue consumers report about B&B Hold Corp. is "Electronic communications", specifically "Frequent or repeated messages". This is based on 11 complaints filed with the CFPB.
Are complaints against B&B Hold Corp. increasing or decreasing? ▼
Complaints against B&B Hold Corp. are rising. The company received 11 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is B&B Hold Corp.'s reputation grade? ▼
B&B Hold Corp. has a reputation grade of C (score: 65.0/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does B&B Hold Corp. respond to consumer complaints? ▼
B&B Hold Corp. has a 100% timely response rate to CFPB complaints.
In how many states does B&B Hold Corp. operate? ▼
B&B Hold Corp. has received CFPB complaints from consumers in 6 states, with the most complaints from Ohio (4 complaints).
What can I do if B&B Hold Corp. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If B&B Hold Corp. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |