What is the most common complaint against Automatic Data Processing, Inc.?

The most common issue consumers report about Automatic Data Processing, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 20 complaints filed with the CFPB.

Are complaints against Automatic Data Processing, Inc. increasing or decreasing?

Complaints against Automatic Data Processing, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Automatic Data Processing, Inc.'s reputation grade?

Automatic Data Processing, Inc. has a reputation grade of F (score: 44.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Automatic Data Processing, Inc. respond to consumer complaints?

Automatic Data Processing, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 100% of cases.

In how many states does Automatic Data Processing, Inc. operate?

Automatic Data Processing, Inc. has received CFPB complaints from consumers in 9 states, with the most complaints from California (10 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Automatic Data Processing, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 9 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

10
Written notification about debt

5
Took or threatened to take negative or legal action

2
False statements or representation

1
Communication tactics

1
Taking/threatening an illegal action

1

Data updated September 2026

CFPB complaint disposition

CCDB record automatic-data-processing-inc Automatic Data Processing, Inc.

Grade F · 20 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #1882 · compose #4753

VOL 20
GRADE F
12MO 0
STATES 9
TIMELY 100%
DISPUTE 100%
ISSUE Attempts to collect debt n…
RANK #1,882
COMPOSE #4,753

Volume peers

Nearest volume peer: Account Control Systems, Inc (20 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Automatic Data Processing, Inc.'s 20 CFPB complaints sit next to Account Control Systems, Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

50.0% of Automatic Data Processing, Inc.'s CFPB filings land in California

High volume does not equal a clean composite: Automatic Data Processing, Inc. is volume #1,882 but composite #4,753, while California dominates the geography. Corpus placement method.

Dominant state: California 50.0%; 10 of 20 filings · 9 states touched
Seasonal peak: 2022-11 9.4%; 8–15% band · 3 filings
Divergent corpus ranks: #1,882 volume; #4,753 composite; Cleanest-composite ladder is 2,871 places worse than volume

How does Automatic Data Processing, Inc. compare to its peers?

How does Automatic Data Processing, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Automatic Data Process… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

100%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-03 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	10
Written notification about debt	5
Took or threatened to take negative or legal action	2
False statements or representation	1
Communication tactics	1
Taking/threatening an illegal action	1

Where do complaints against Automatic Data Processing, Inc. come from?

Automatic Data Processing, Inc.'s own per-state count, not a national baseline.

California

10
Georgia

3
Arizona

1
Colorado

1
Florida

1
Illinois

1
Iowa

1
Pennsylvania

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Automatic Data Processing, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 20.

4 peers

Know your rights before responding to Automatic Data Processing, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.