What is the most common complaint against Adelante, Inc?

The most common issue consumers report about Adelante, Inc is "Attempts to collect debt not owed", specifically "Didn't receive enough information to verify debt". This is based on 77 complaints filed with the CFPB.

Are complaints against Adelante, Inc increasing or decreasing?

Complaints against Adelante, Inc have been stable. The company received 22 complaints in the last 12 months.

What is Adelante, Inc's reputation grade?

Adelante, Inc has a reputation grade of D (score: 51.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Adelante, Inc respond to consumer complaints?

Adelante, Inc has a 100% timely response rate to CFPB complaints.

In how many states does Adelante, Inc operate?

Adelante, Inc has received CFPB complaints from consumers in 12 states, with the most complaints from Texas (59 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Adelante, Inc - Debt Collector Complaint Profile

CFPB complaint profile across 12 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

29
Written notification about debt

29
False statements or representation

7
Communication tactics

6
Took or threatened to take negative or legal action

5
Electronic communications

1

Data updated September 2026

CFPB complaint disposition

CCDB record adelante-inc Adelante, Inc

Grade D · 77 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #942 · compose #3996

VOL 77
GRADE D
12MO 22
STATES 12
TIMELY 100%
ISSUE Attempts to collect debt n…
RANK #942
COMPOSE #3,996

Volume peers

Nearest volume peer: Concentric Receivables Management, Ltd. (77 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Adelante, Inc's 77 CFPB complaints sit next to Concentric Receivables Management, Ltd. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

76.6% of Adelante, Inc's CFPB filings land in Texas

High volume does not equal a clean composite: Adelante, Inc is volume #942 but composite #3,996, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 76.6%; 59 of 77 filings · 12 states touched
Spike month: 2015-02 33.3%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #942 volume; #3,996 composite; Cleanest-composite ladder is 3,054 places worse than volume

How does Adelante, Inc compare to its peers?

How does Adelante, Inc compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Adelante, Inc National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

94%

91%

Consumer-dispute ratelower is better

31%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-02 2016-08

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	29
Written notification about debt	29
False statements or representation	7
Communication tactics	6
Took or threatened to take negative or legal action	5
Electronic communications	1

Where do complaints against Adelante, Inc come from?

Adelante, Inc's own per-state count, not a national baseline.

Texas

59
Florida

5
Georgia

2
Illinois

2
New York

2
Alabama

1
California

1
Colorado

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Adelante, Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 77.

4 peers

Know your rights before responding to Adelante, Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.