What is the most common complaint against WSFS Financial Corporation?

The most common issue consumers report about WSFS Financial Corporation is "Took or threatened to take negative or legal action", specifically "Attempted to collect wrong amount". This is based on 73 complaints filed with the CFPB.

Are complaints against WSFS Financial Corporation increasing or decreasing?

Complaints against WSFS Financial Corporation have been stable. The company received 15 complaints in the last 12 months.

What is WSFS Financial Corporation's reputation grade?

WSFS Financial Corporation has a reputation grade of D (score: 50.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does WSFS Financial Corporation respond to consumer complaints?

WSFS Financial Corporation has a 97% timely response rate to CFPB complaints.

In how many states does WSFS Financial Corporation operate?

WSFS Financial Corporation has received CFPB complaints from consumers in 18 states, with the most complaints from New Jersey (15 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

WSFS Financial Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 18 states, reputation grade D.

Compiled by PlainCollector

Took or threatened to take negative or legal action

28
Attempts to collect debt not owed

19
False statements or representation

16
Written notification about debt

6
Communication tactics

2
Threatened to contact someone or share information improperly

1

Data updated September 2026

CFPB complaint disposition

CCDB record wsfs-financial-corporation WSFS Financial Corporation

Grade D · 73 CFPB filings · 97% timely · lead issue: Took or threatened to take negative or legal action · vol #982 · compose #4113

VOL 73
GRADE D
12MO 15
STATES 18
TIMELY 97%
ISSUE Took or threatened to take…
RANK #982
COMPOSE #4,113

Volume peers

Nearest volume peer: Abrahamsen Gindin LLC (73 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

WSFS Financial Corporation's 73 CFPB complaints sit next to Abrahamsen Gindin LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

New Jersey is the plurality state for WSFS Financial Corporation (20.5%)

Volume rank #982 and composite rank #4,113 diverge by 3,131 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: New Jersey 20.5%; Mid-band (15–30%) · 18 states with ≥1 filing
Even monthly load: Peak under 8%; Highest month 2023-12 at 7.7% (4 filings)
Divergent corpus ranks: #982 volume; #4,113 composite; Cleanest-composite ladder is 3,131 places worse than volume

How does WSFS Financial Corporation compare to its peers?

How does WSFS FINANCIAL CORPORATION compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

WSFS FINANCIAL CORPORA… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

97%

90%

91%

Consumer-dispute ratelower is better

13%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-05 2026-02

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	28
Attempts to collect debt not owed	19
False statements or representation	16
Written notification about debt	6
Communication tactics	2
Threatened to contact someone or share information improperly	1
Electronic communications	1

Where do complaints against WSFS Financial Corporation come from?

WSFS Financial Corporation's own per-state count, not a national baseline.

New Jersey

15
Pennsylvania

13
Delaware

8
California

6
Florida

6
Georgia

5
Texas

4
Illinois

3

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for WSFS Financial Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 73.

4 peers

Know your rights before responding to WSFS Financial Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.