This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade B 3 complaints

Western Mass Credit Corp. - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade B.

Complaints by issue type

What consumers report about Western Mass Credit Corp.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record western-mass-credit-corp Western Mass Credit Corp.

Grade B · 3 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed

  • VOL 3
  • GRADE B
  • 12MO 0
  • STATES 2
  • TIMELY 100%
  • ISSUE Attempts to collect debt n…
  • RANK #3,869
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: 950 Credit Inc (3 complaints)

950 Credit Inc950 Credit Inc3A+ Financial Services, Inc.A+ Financial Services, Inc.3A & J CollectionA & J Collection3AAA Lenders Inc.AAA Lenders Inc.3Western Mass Credit Corp. (this)Western Mass Credit Corp. (t…3
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Western Mass Credit Corp.'s 3 CFPB complaints sit next to 950 Credit Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 3 complaints break down

Every complaint issue type on record for Western Mass Credit Corp., not just the top ones shown above.

Reputation score breakdown

B
Composite reputation score
70.8/100
Western Mass Credit Corp.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume B
3
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate N/A
N/A
No dispute rate reported.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

33.3% of Western Mass Credit Corp.'s CFPB filings land in Connecticut

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Connecticut 33.3%
1 of 3 filings · 2 states touched
Spike month
2013-09 20.0%
2 filings that month · spiky (≥15% of series)
Corpus ranks
#3,869 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Western Mass Credit Corp. compare to its peers?

How does WESTERN MASS CREDIT CORP. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
WESTERN MASS CREDIT CORP. National average
Complaints (last 12 mo)lower is better
0
1
268
Timely-response ratehigher is better
100%
67%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Western Mass Credit Corp.'s complaint volume in context

Western Mass Credit Corp. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

3 29th percentile higher than 29% of 5,420 collectors

0–20: 3,504 collectors (65%). This entry sits in this band. 20–40: 565 collectors (10%). Above this entry. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Western Mass Credit Corp. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2013-09 2022-09

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
2
Communication tactics
1

Where do complaints against Western Mass Credit Corp. come from?

Western Mass Credit Corp.'s own per-state count, not a national baseline.

Top states by complaints against Western Mass Credit Corp.

Across 2 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Western Mass Credit Corp.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 3.

4 peers

Know your rights before responding to Western Mass Credit Corp.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.