This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade A 5 complaints

Western Alliance Bancorporation - Debt Collector Complaint Profile

CFPB complaint profile across 4 states, reputation grade A.

Complaints by issue type

What consumers report about Western Alliance Bancorporation

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record western-alliance-bancorporation Western Alliance Bancorporation

Grade A · 5 CFPB filings · 100% timely · lead issue: Took or threatened to take negative or legal action

  • VOL 5
  • GRADE A
  • 12MO 1
  • STATES 4
  • TIMELY 100%
  • DISPUTE 0%
  • ISSUE Took or threatened to take…
  • RANK #3,260
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Aaron Worldwide Collections Inc. (5 complaints)

Aaron Worldwide Collections Inc.Aaron Worldwide Collections …5Accelerated Recovery Services, IncAccelerated Recovery Service…5Accenture LLPAccenture LLP5AccessOne Holdings, Inc.AccessOne Holdings, Inc.5Western Alliance Bancorporation (this)Western Alliance Bancorporat…5
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Western Alliance Bancorporation's 5 CFPB complaints sit next to Aaron Worldwide Collections Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 5 complaints break down

Every complaint issue type on record for Western Alliance Bancorporation, not just the top ones shown above.

Reputation score breakdown

A
Composite reputation score
79.9/100
Western Alliance Bancorporation

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume B
5
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
0%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

40.0% of Western Alliance Bancorporation's CFPB filings land in California

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
California 40.0%
2 of 5 filings · 4 states touched
Spike month
2025-11 100.0%
1 filings that month · spiky (≥15% of series)
Corpus ranks
#3,260 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Western Alliance Bancorporation compare to its peers?

How does WESTERN ALLIANCE BANCORPORATION compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
WESTERN ALLIANCE BANCORPORATION National average
Complaints (last 12 mo)lower is better
1
0
268
Timely-response ratehigher is better
100%
40%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Western Alliance Bancorporation a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 7 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 40%60%80%100%120% 0%20%40%60% Timely response rate (%) Dispute rate (%) Western Alliance Bancorporation vs. 6 similar-volume peers, by response speed and dispute rate Western Alliance BancorporationWILKINSON LAW FIRM, P.C.WALDEN ASSET MANAGEMENT LLC (Closed)Western Credit & Collection Service, Inc.Wetherington Hamilton, P.A.Utah Loan Servicing, LLCWexford & James LLC
Source: CFPB Consumer Complaint Database

Western Alliance Bancorporation's complaint volume in context

Western Alliance Bancorporation vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

5 40th percentile higher than 40% of 5,420 collectors

0–20: 3,504 collectors (65%). This entry sits in this band. 20–40: 565 collectors (10%). Above this entry. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Western Alliance Bancorporation 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2025-11 2025-11

Issue Detail Breakdown

Issue Complaints
Took or threatened to take negative or legal action
3
Communication tactics
1
Disclosure verification of debt
1

Where do complaints against Western Alliance Bancorporation come from?

Western Alliance Bancorporation's own per-state count, not a national baseline.

Top states by complaints against Western Alliance Bancorporation

Across 4 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Western Alliance Bancorporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 5.

4 peers

Know your rights before responding to Western Alliance Bancorporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.