What is the most common complaint against Volunteer Mortgage Loan Servicing?

The most common issue consumers report about Volunteer Mortgage Loan Servicing is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 3 complaints filed with the CFPB.

Are complaints against Volunteer Mortgage Loan Servicing increasing or decreasing?

Complaints against Volunteer Mortgage Loan Servicing are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Volunteer Mortgage Loan Servicing's reputation grade?

Volunteer Mortgage Loan Servicing has a reputation grade of B (score: 71.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Volunteer Mortgage Loan Servicing respond to consumer complaints?

Volunteer Mortgage Loan Servicing has a 100% timely response rate to CFPB complaints.

In how many states does Volunteer Mortgage Loan Servicing operate?

Volunteer Mortgage Loan Servicing has received CFPB complaints from consumers in 1 states, with the most complaints from Tennessee (3 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Volunteer Mortgage Loan Servicing - Debt Collector Complaint Profile

CFPB complaint profile across 1 states, reputation grade B.

Compiled by PlainCollector

Written notification about debt

1
Took or threatened to take negative or legal action

1
False statements or representation

1

Data updated September 2026

CFPB complaint disposition

CCDB record volunteer-mortgage-loan-servicing Volunteer Mortgage Loan Servicing

Grade B · 3 CFPB filings · 100% timely · lead issue: Written notification about debt · vol #3861 · compose #1159

VOL 3
GRADE B
12MO 1
STATES 1
TIMELY 100%
ISSUE Written notification about…
RANK #3,861
COMPOSE #1,159

Volume peers

Nearest volume peer: 950 Credit Inc (3 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Volunteer Mortgage Loan Servicing's 3 CFPB complaints sit next to 950 Credit Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

100.0% of Volunteer Mortgage Loan Servicing's CFPB filings land in Tennessee

High volume does not equal a clean composite: Volunteer Mortgage Loan Servicing is volume #3,861 but composite #1,159, while Tennessee dominates the geography. Corpus placement method.

Dominant state: Tennessee 100.0%; 3 of 3 filings · 1 states touched
Seasonal peak: 2014-06 14.3%; 8–15% band · 1 filings
Divergent corpus ranks: #3,861 volume; #1,159 composite; Cleanest-composite ladder is 2,702 places better than volume

How does Volunteer Mortgage Loan Servicing compare to its peers?

How does Volunteer Mortgage Loan Servicing compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Volunteer Mortgage Loa… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

67%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-06 2025-07

Issue Detail Breakdown

Issue	Complaints
Written notification about debt	1
Took or threatened to take negative or legal action	1
False statements or representation	1

Where do complaints against Volunteer Mortgage Loan Servicing come from?

Volunteer Mortgage Loan Servicing's own per-state count, not a national baseline.

Tennessee

3

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Volunteer Mortgage Loan Servicing: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 3.

4 peers

Know your rights before responding to Volunteer Mortgage Loan Servicing: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.