What is the most common complaint against Universal Technical Institute?

The most common issue consumers report about Universal Technical Institute is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 7 complaints filed with the CFPB.

Are complaints against Universal Technical Institute increasing or decreasing?

Complaints against Universal Technical Institute are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.

What is Universal Technical Institute's reputation grade?

Universal Technical Institute has a reputation grade of D (score: 51.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Universal Technical Institute respond to consumer complaints?

Universal Technical Institute has a 29% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Universal Technical Institute operate?

Universal Technical Institute has received CFPB complaints from consumers in 6 states, with the most complaints from California (2 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Universal Technical Institute - Debt Collector Complaint Profile

CFPB complaint profile across 6 states, reputation grade D.

Compiled by PlainCollector

Written notification about debt

3
Attempts to collect debt not owed

1
False statements or representation

1
Communication tactics

1
Improper contact or sharing of info

1

Data updated September 2026

CFPB complaint disposition

CCDB record universal-technical-institute Universal Technical Institute

Grade D · 7 CFPB filings · 29% timely · lead issue: Written notification about debt · vol #2894 · compose #3988

VOL 7
GRADE D
12MO 1
STATES 6
TIMELY 29%
DISPUTE 0%
ISSUE Written notification about…
RANK #2,894
COMPOSE #3,988

Volume peers

Nearest volume peer: Account Services Inc. (7 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Universal Technical Institute's 7 CFPB complaints sit next to Account Services Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

California is the plurality state for Universal Technical Institute (28.6%)

The 2021-11 spike coincides with a 1,094-place gap between volume rank #2,894 and composite #3,988. Corpus placement method.

Plurality state: California 28.6%; Mid-band (15–30%) · 6 states with ≥1 filing
Spike month: 2021-11 50.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #2,894 volume; #3,988 composite; Cleanest-composite ladder is 1,094 places worse than volume

How does Universal Technical Institute compare to its peers?

How does Universal Technical Institute compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Universal Technical In… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

29%

43%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-11 2024-10

Issue Detail Breakdown

Issue	Complaints
Written notification about debt	3
Attempts to collect debt not owed	1
False statements or representation	1
Communication tactics	1
Improper contact or sharing of info	1

Where do complaints against Universal Technical Institute come from?

Universal Technical Institute's own per-state count, not a national baseline.

California

2
Michigan

1
New Jersey

1
South Carolina

1
Virginia

1
Wisconsin

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Universal Technical Institute: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 7.

4 peers

Know your rights before responding to Universal Technical Institute: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.