This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 7 complaints

United Community Bank - Debt Collector Complaint Profile

CFPB complaint profile across 4 states, reputation grade C.

Complaints by issue type

What consumers report about United Community Bank

complaints
Source CFPB Consumer Complaint Database

Data updated September 2026

CFPB complaint disposition

CCDB record united-community-bank United Community Bank

Grade C · 7 CFPB filings · 86% timely · lead issue: Attempts to collect debt not owed · vol #2892 · compose #2525

  • VOL 7
  • GRADE C
  • 12MO 1
  • STATES 4
  • TIMELY 86%
  • ISSUE Attempts to collect debt n…
  • RANK #2,892
  • COMPOSE #2,525

Nearest volume peer: Account Services Inc. (7 complaints)

Account Services Inc.7Accounts Receivable Manageme…7Accounts Receivables, Inc. (…7Accurate Financial Services7United Community Bank (this)7
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

United Community Bank's 7 CFPB complaints sit next to Account Services Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

42.9% of United Community Bank's CFPB filings land in Georgia

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Georgia 42.9%
3 of 7 filings · 4 states touched
Spike month
2015-11 16.7%
1 filings that month · spiky (≥15% of series)
Corpus ranks
#2,892 volume
#2,525 composite
Among 5,420 volume-ranked / 5,278 scored collectors

How does United Community Bank compare to its peers?

How does UNITED COMMUNITY BANK compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
UNITED COMMUNITY BANK National average
Complaints (last 12 mo)lower is better
1
3
268
Timely-response ratehigher is better
86%
100%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-11 2025-12

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed 2
Written notification about debt 2
Took or threatened to take negative or legal action 2
False statements or representation 1

Where do complaints against United Community Bank come from?

United Community Bank's own per-state count, not a national baseline.

Top states by complaints against United Community Bank

Across 4 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for United Community Bank: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Know your rights before responding to United Community Bank: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.