This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade B 7 complaints

United Bankshares, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 5 states, reputation grade B.

Complaints by issue type

What consumers report about United Bankshares, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record united-bankshares-inc United Bankshares, Inc.

Grade B · 7 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed

  • VOL 7
  • GRADE B
  • 12MO 3
  • STATES 5
  • TIMELY 100%
  • ISSUE Attempts to collect debt n…
  • RANK #2,891
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Account Services Inc. (7 complaints)

Account Services Inc.Account Services Inc.7Accounts Receivable Management, IncAccounts Receivable Manageme…7Accounts Receivables, Inc. (FL)Accounts Receivables, Inc. (…7Accurate Financial ServicesAccurate Financial Services7United Bankshares, Inc. (this)United Bankshares, Inc. (thi…7
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

United Bankshares, Inc.'s 7 CFPB complaints sit next to Account Services Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 7 complaints break down

Every complaint issue type on record for United Bankshares, Inc., not just the top ones shown above.

Reputation score breakdown

B
Composite reputation score
65.2/100
United Bankshares, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume C
7
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate N/A
N/A
No dispute rate reported.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Spiky monthly series

South Carolina is the plurality state for United Bankshares, Inc. (28.6%)

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Plurality state
South Carolina 28.6%
Mid-band (15–30%) · 5 states with ≥1 filing
Spike month
2018-07 25.0%
1 filings that month · spiky (≥15% of series)
Corpus ranks
#2,891 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does United Bankshares, Inc. compare to its peers?

How does UNITED BANKSHARES, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
UNITED BANKSHARES, INC. National average
Complaints (last 12 mo)lower is better
3
0
268
Timely-response ratehigher is better
100%
14%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy United Bankshares, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 6 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%20%40%60%80%100%120% 0%5%10%15% Timely response rate (%) Dispute rate (%) United Bankshares, Inc. vs. 6 similar-volume peers, by response speed and dispute rate The Hamilton Law AssociationThe Eastbrooke Group LLCUnited Compliance Services, LLCTesani Management IncUniversal Technical InstituteWashington Collectors Tri Cities Inc
Source: CFPB Consumer Complaint Database

United Bankshares, Inc.'s complaint volume in context

United Bankshares, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

7 47th percentile higher than 47% of 5,420 collectors

0–20: 3,504 collectors (65%). This entry sits in this band. 20–40: 565 collectors (10%). Above this entry. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. United Bankshares, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2018-07 2025-10

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
5
Written notification about debt
1
False statements or representation
1

Where do complaints against United Bankshares, Inc. come from?

United Bankshares, Inc.'s own per-state count, not a national baseline.

Top states by complaints against United Bankshares, Inc.

Across 5 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for United Bankshares, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 7.

4 peers

Know your rights before responding to United Bankshares, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.