What is the most common complaint against Trustmark Corporation?

The most common issue consumers report about Trustmark Corporation is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 34 complaints filed with the CFPB.

Are complaints against Trustmark Corporation increasing or decreasing?

Complaints against Trustmark Corporation are rising. The company received 10 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Trustmark Corporation's reputation grade?

Trustmark Corporation has a reputation grade of B (score: 63.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Trustmark Corporation respond to consumer complaints?

Trustmark Corporation has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.

In how many states does Trustmark Corporation operate?

Trustmark Corporation has received CFPB complaints from consumers in 12 states, with the most complaints from Mississippi (18 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Trustmark Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 12 states, reputation grade B.

Compiled by PlainCollector

Attempts to collect debt not owed

11
Took or threatened to take negative or legal action

9
Taking/threatening an illegal action

4
Written notification about debt

3
Communication tactics

3
Disclosure verification of debt

3

Data updated September 2026

CFPB complaint disposition

CCDB record trustmark-corporation Trustmark Corporation

Grade B · 34 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #1457 · compose #1951

VOL 34
GRADE B
12MO 10
STATES 12
TIMELY 100%
DISPUTE 18%
ISSUE Attempts to collect debt n…
RANK #1,457
COMPOSE #1,951

Volume peers

Nearest volume peer: Alliance Group & Associates LLC (34 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Trustmark Corporation's 34 CFPB complaints sit next to Alliance Group & Associates LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

52.9% of Trustmark Corporation's CFPB filings land in Mississippi

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state: Mississippi 52.9%; 18 of 34 filings · 12 states touched
Seasonal peak: 2024-12 10.9%; 8–15% band · 6 filings
Corpus ranks: #1,457 volume; #1,951 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does Trustmark Corporation compare to its peers?

How does TRUSTMARK CORPORATION compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

TRUSTMARK CORPORATION National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

93%

91%

Consumer-dispute ratelower is better

18%

20%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-05 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	11
Took or threatened to take negative or legal action	9
Taking/threatening an illegal action	4
Written notification about debt	3
Communication tactics	3
Disclosure verification of debt	3
Improper contact or sharing of info	1

Where do complaints against Trustmark Corporation come from?

Trustmark Corporation's own per-state count, not a national baseline.

Mississippi

18
California

2
Georgia

2
New York

2
North Carolina

2
Texas

2
Alabama

1
Florida

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Trustmark Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 34.

4 peers

Know your rights before responding to Trustmark Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.