What is the most common complaint against THE Genesis Group, Inc.?

The most common issue consumers report about THE Genesis Group, Inc. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 1 complaints filed with the CFPB.

Are complaints against THE Genesis Group, Inc. increasing or decreasing?

Complaints against THE Genesis Group, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is THE Genesis Group, Inc.'s reputation grade?

THE Genesis Group, Inc. has a reputation grade of B (score: 67.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does THE Genesis Group, Inc. respond to consumer complaints?

THE Genesis Group, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 100% of cases.

In how many states does THE Genesis Group, Inc. operate?

THE Genesis Group, Inc. has received CFPB complaints from consumers in 1 states, with the most complaints from Washington (1 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

THE Genesis Group, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 1 states, reputation grade B.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

1

Data updated September 2026

CFPB complaint disposition

CCDB record the-genesis-group-inc THE Genesis Group, Inc.

Grade B · 1 CFPB filings · 100% timely · lead issue: Cont'd attempts collect debt not owed · vol #5315 · compose #1508

VOL 1
GRADE B
12MO 0
STATES 1
TIMELY 100%
DISPUTE 100%
ISSUE Cont'd attempts collect de…
RANK #5,315
COMPOSE #1,508

Volume peers

Nearest volume peer: 245 Holdings LLC (1 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

THE Genesis Group, Inc.'s 1 CFPB complaints sit next to 245 Holdings LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

100.0% of THE Genesis Group, Inc.'s CFPB filings land in Washington

High volume does not equal a clean composite: THE Genesis Group, Inc. is volume #5,315 but composite #1,508, while Washington dominates the geography. Corpus placement method.

Dominant state: Washington 100.0%; 1 of 1 filings · 1 states touched
Spike month: 2024-03 50.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #5,315 volume; #1,508 composite; Cleanest-composite ladder is 3,807 places better than volume

How does THE Genesis Group, Inc. compare to its peers?

How does THE GENESIS GROUP, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

THE GENESIS GROUP, INC… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

100%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-03 2026-02

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	1

Where do complaints against THE Genesis Group, Inc. come from?

THE Genesis Group, Inc.'s own per-state count, not a national baseline.

Washington

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for THE Genesis Group, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1.

4 peers

Know your rights before responding to THE Genesis Group, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.