What is the most common complaint against The Carroll Mortgage Group, Inc?

The most common issue consumers report about The Carroll Mortgage Group, Inc is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 1 complaints filed with the CFPB.

Are complaints against The Carroll Mortgage Group, Inc increasing or decreasing?

Complaints against The Carroll Mortgage Group, Inc are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is The Carroll Mortgage Group, Inc's reputation grade?

The Carroll Mortgage Group, Inc has a reputation grade of F (score: 46.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does The Carroll Mortgage Group, Inc respond to consumer complaints?

The Carroll Mortgage Group, Inc has a 0% timely response rate to CFPB complaints.

In how many states does The Carroll Mortgage Group, Inc operate?

The Carroll Mortgage Group, Inc has received CFPB complaints from consumers in 1 states, with the most complaints from North Carolina (1 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

The Carroll Mortgage Group, Inc - Debt Collector Complaint Profile

CFPB complaint profile across 1 states, reputation grade F.

Compiled by PlainCollector

Took or threatened to take negative or legal action

1

Data updated September 2026

CFPB complaint disposition

CCDB record the-carroll-mortgage-group-inc The Carroll Mortgage Group, Inc

Grade F · 1 CFPB filings · 0% timely · lead issue: Took or threatened to take negative or legal action · vol #5312 · compose #4526

VOL 1
GRADE F
12MO 1
STATES 1
TIMELY 0%
ISSUE Took or threatened to take…
RANK #5,312
COMPOSE #4,526

Volume peers

Nearest volume peer: 245 Holdings LLC (1 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

The Carroll Mortgage Group, Inc's 1 CFPB complaints sit next to 245 Holdings LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

100.0% of The Carroll Mortgage Group, Inc's CFPB filings land in North Carolina

High volume does not equal a clean composite: The Carroll Mortgage Group, Inc is volume #5,312 but composite #4,526, while North Carolina dominates the geography. Corpus placement method.

Dominant state: North Carolina 100.0%; 1 of 1 filings · 1 states touched
Spike month: 2019-01 100.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #5,312 volume; #4,526 composite; Cleanest-composite ladder is 786 places better than volume

How does The Carroll Mortgage Group, Inc compare to its peers?

How does The Carroll Mortgage Group, Inc compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

The Carroll Mortgage G… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2019-01 2019-01

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	1

Where do complaints against The Carroll Mortgage Group, Inc come from?

The Carroll Mortgage Group, Inc's own per-state count, not a national baseline.

North Carolina

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for The Carroll Mortgage Group, Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1.

4 peers

Know your rights before responding to The Carroll Mortgage Group, Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.