What is the most common complaint against SUN West Mortgage Company, Inc.?

The most common issue consumers report about SUN West Mortgage Company, Inc. is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 10 complaints filed with the CFPB.

Are complaints against SUN West Mortgage Company, Inc. increasing or decreasing?

Complaints against SUN West Mortgage Company, Inc. are rising. The company received 4 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is SUN West Mortgage Company, Inc.'s reputation grade?

SUN West Mortgage Company, Inc. has a reputation grade of D (score: 50.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does SUN West Mortgage Company, Inc. respond to consumer complaints?

SUN West Mortgage Company, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 100% of cases.

In how many states does SUN West Mortgage Company, Inc. operate?

SUN West Mortgage Company, Inc. has received CFPB complaints from consumers in 9 states, with the most complaints from Maryland (2 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

SUN West Mortgage Company, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 9 states, reputation grade D.

Compiled by PlainCollector

Took or threatened to take negative or legal action

4
Attempts to collect debt not owed

2
Written notification about debt

2
False statements or representation

1
Cont'd attempts collect debt not owed

1

Data updated September 2026

CFPB complaint disposition

CCDB record sun-west-mortgage-company-inc SUN West Mortgage Company, Inc.

Grade D · 10 CFPB filings · 100% timely · lead issue: Took or threatened to take negative or legal action · vol #2543 · compose #4145

VOL 10
GRADE D
12MO 4
STATES 9
TIMELY 100%
DISPUTE 100%
ISSUE Took or threatened to take…
RANK #2,543
COMPOSE #4,145

Volume peers

Nearest volume peer: 208 Capital Holdings LLC (10 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

SUN West Mortgage Company, Inc.'s 10 CFPB complaints sit next to 208 Capital Holdings LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

Maryland is the plurality state for SUN West Mortgage Company, Inc. (20.0%)

The 2019-02 spike coincides with a 1,602-place gap between volume rank #2,543 and composite #4,145. Corpus placement method.

Plurality state: Maryland 20.0%; Mid-band (15–30%) · 9 states with ≥1 filing
Spike month: 2019-02 33.3%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #2,543 volume; #4,145 composite; Cleanest-composite ladder is 1,602 places worse than volume

How does SUN West Mortgage Company, Inc. compare to its peers?

How does SUN WEST MORTGAGE COMPANY, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

SUN WEST MORTGAGE COMP… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

100%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2019-02 2021-08

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	4
Attempts to collect debt not owed	2
Written notification about debt	2
False statements or representation	1
Cont'd attempts collect debt not owed	1

Where do complaints against SUN West Mortgage Company, Inc. come from?

SUN West Mortgage Company, Inc.'s own per-state count, not a national baseline.

Maryland

2
Arizona

1
California

1
Georgia

1
Ohio

1
South Carolina

1
Tennessee

1
Texas

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for SUN West Mortgage Company, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 10.

4 peers

Know your rights before responding to SUN West Mortgage Company, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.