What is the most common complaint against Sullivan & Terranova?

The most common issue consumers report about Sullivan & Terranova is "Taking/threatening an illegal action", specifically "Sued where didn't live/sign for debt". This is based on 5 complaints filed with the CFPB.

Are complaints against Sullivan & Terranova increasing or decreasing?

Complaints against Sullivan & Terranova are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Sullivan & Terranova's reputation grade?

Sullivan & Terranova has a reputation grade of F (score: 47.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Sullivan & Terranova respond to consumer complaints?

Sullivan & Terranova has a 40% timely response rate to CFPB complaints. Consumers disputed the company's response in 40% of cases.

In how many states does Sullivan & Terranova operate?

Sullivan & Terranova has received CFPB complaints from consumers in 2 states, with the most complaints from Oregon (4 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Sullivan & Terranova - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade F.

Compiled by PlainCollector

Taking/threatening an illegal action

3
Communication tactics

2

Data updated September 2026

CFPB complaint disposition

CCDB record sullivan-terranova Sullivan & Terranova

Grade F · 5 CFPB filings · 40% timely · lead issue: Taking/threatening an illegal action · vol #3238 · compose #4341

VOL 5
GRADE F
12MO 0
STATES 2
TIMELY 40%
DISPUTE 40%
ISSUE Taking/threatening an ille…
RANK #3,238
COMPOSE #4,341

Volume peers

Nearest volume peer: Aaron Worldwide Collections Inc. (5 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Sullivan & Terranova's 5 CFPB complaints sit next to Aaron Worldwide Collections Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

80.0% of Sullivan & Terranova's CFPB filings land in Oregon

High volume does not equal a clean composite: Sullivan & Terranova is volume #3,238 but composite #4,341, while Oregon dominates the geography. Corpus placement method.

Dominant state: Oregon 80.0%; 4 of 5 filings · 2 states touched
Seasonal peak: 2015-07 10.0%; 8–15% band · 2 filings
Divergent corpus ranks: #3,238 volume; #4,341 composite; Cleanest-composite ladder is 1,103 places worse than volume

How does Sullivan & Terranova compare to its peers?

How does Sullivan & Terranova compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Sullivan & Terranova National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

40%

20%

91%

Consumer-dispute ratelower is better

40%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-10 2025-09

Issue Detail Breakdown

Issue	Complaints
Taking/threatening an illegal action	3
Communication tactics	2

Where do complaints against Sullivan & Terranova come from?

Sullivan & Terranova's own per-state count, not a national baseline.

Oregon

4
Washington

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Sullivan & Terranova: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 5.

4 peers

Know your rights before responding to Sullivan & Terranova: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.