What is the most common complaint against Strauss Factor Laing & Lyons?

The most common issue consumers report about Strauss Factor Laing & Lyons is "Took or threatened to take negative or legal action", specifically "Threatened to sue you for very old debt". This is based on 16 complaints filed with the CFPB.

Are complaints against Strauss Factor Laing & Lyons increasing or decreasing?

Complaints against Strauss Factor Laing & Lyons are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Strauss Factor Laing & Lyons's reputation grade?

Strauss Factor Laing & Lyons has a reputation grade of B (score: 71.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Strauss Factor Laing & Lyons respond to consumer complaints?

Strauss Factor Laing & Lyons has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Strauss Factor Laing & Lyons operate?

Strauss Factor Laing & Lyons has received CFPB complaints from consumers in 3 states, with the most complaints from Rhode Island (14 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Strauss Factor Laing & Lyons - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade B.

Compiled by PlainCollector

Took or threatened to take negative or legal action

5
False statements or representation

4
Cont'd attempts collect debt not owed

2
Attempts to collect debt not owed

1
Written notification about debt

1
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record strauss-factor-laing-lyons Strauss Factor Laing & Lyons

Grade B · 16 CFPB filings · 100% timely · lead issue: Took or threatened to take negative or legal action · vol #2104 · compose #1201

VOL 16
GRADE B
12MO 0
STATES 3
TIMELY 100%
DISPUTE 0%
ISSUE Took or threatened to take…
RANK #2,104
COMPOSE #1,201

Volume peers

Nearest volume peer: Absolute Collections Corp. (16 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Strauss Factor Laing & Lyons's 16 CFPB complaints sit next to Absolute Collections Corp. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

87.5% of Strauss Factor Laing & Lyons's CFPB filings land in Rhode Island

High volume does not equal a clean composite: Strauss Factor Laing & Lyons is volume #2,104 but composite #1,201, while Rhode Island dominates the geography. Corpus placement method.

Dominant state: Rhode Island 87.5%; 14 of 16 filings · 3 states touched
Spike month: 2016-10 16.7%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #2,104 volume; #1,201 composite; Cleanest-composite ladder is 903 places better than volume

How does Strauss Factor Laing & Lyons compare to its peers?

How does Strauss Factor Laing & Lyons compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Strauss Factor Laing &… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-10 2022-10

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	5
False statements or representation	4
Cont'd attempts collect debt not owed	2
Attempts to collect debt not owed	1
Written notification about debt	1
Communication tactics	1
Disclosure verification of debt	1
Taking/threatening an illegal action	1

Where do complaints against Strauss Factor Laing & Lyons come from?

Strauss Factor Laing & Lyons's own per-state count, not a national baseline.

Rhode Island

14
California

1
Georgia

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Strauss Factor Laing & Lyons: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 16.

4 peers

Know your rights before responding to Strauss Factor Laing & Lyons: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.