What is the most common complaint against Sterling Credit Corp.?

The most common issue consumers report about Sterling Credit Corp. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 23 complaints filed with the CFPB.

Are complaints against Sterling Credit Corp. increasing or decreasing?

Complaints against Sterling Credit Corp. are falling. The company received 3 complaints in the last 12 months, showing improvement over prior periods.

What is Sterling Credit Corp.'s reputation grade?

Sterling Credit Corp. has a reputation grade of F (score: 43.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Sterling Credit Corp. respond to consumer complaints?

Sterling Credit Corp. has a 64% timely response rate to CFPB complaints.

In how many states does Sterling Credit Corp. operate?

Sterling Credit Corp. has received CFPB complaints from consumers in 10 states, with the most complaints from Pennsylvania (11 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Sterling Credit Corp. - Debt Collector Complaint Profile

CFPB complaint profile across 10 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

11
Took or threatened to take negative or legal action

4
False statements or representation

3
Communication tactics

3
Threatened to contact someone or share information improperly

2

Data updated September 2026

CFPB complaint disposition

CCDB record sterling-credit-corp Sterling Credit Corp.

Grade F · 23 CFPB filings · 64% timely · lead issue: Attempts to collect debt not owed · vol #1788 · compose #4801

VOL 23
GRADE F
12MO 3
STATES 10
TIMELY 64%
ISSUE Attempts to collect debt n…
RANK #1,788
COMPOSE #4,801

Volume peers

Nearest volume peer: Acceptance Solutions Group, INC (23 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Sterling Credit Corp.'s 23 CFPB complaints sit next to Acceptance Solutions Group, INC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

47.8% of Sterling Credit Corp.'s CFPB filings land in Pennsylvania

High volume does not equal a clean composite: Sterling Credit Corp. is volume #1,788 but composite #4,801, while Pennsylvania dominates the geography. Corpus placement method.

Dominant state: Pennsylvania 47.8%; 11 of 23 filings · 10 states touched
Seasonal peak: 2025-12 10.5%; 8–15% band · 8 filings
Divergent corpus ranks: #1,788 volume; #4,801 composite; Cleanest-composite ladder is 3,013 places worse than volume

How does Sterling Credit Corp. compare to its peers?

How does Sterling Credit Corp. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Sterling Credit Corp. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

64%

70%

91%

Consumer-dispute ratelower is better

22%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-02 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	11
Took or threatened to take negative or legal action	4
False statements or representation	3
Communication tactics	3
Threatened to contact someone or share information improperly	2

Where do complaints against Sterling Credit Corp. come from?

Sterling Credit Corp.'s own per-state count, not a national baseline.

Pennsylvania

11
Georgia

3
Arizona

2
Florida

1
Indiana

1
Kentucky

1
New York

1
North Carolina

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Sterling Credit Corp.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 23.

4 peers

Know your rights before responding to Sterling Credit Corp.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.