What is the most common complaint against State Farm Bank, FSB?

The most common issue consumers report about State Farm Bank, FSB is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 91 complaints filed with the CFPB.

Are complaints against State Farm Bank, FSB increasing or decreasing?

Complaints against State Farm Bank, FSB are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is State Farm Bank, FSB's reputation grade?

State Farm Bank, FSB has a reputation grade of D (score: 50.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does State Farm Bank, FSB respond to consumer complaints?

State Farm Bank, FSB has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 48% of cases.

In how many states does State Farm Bank, FSB operate?

State Farm Bank, FSB has received CFPB complaints from consumers in 25 states, with the most complaints from Georgia (14 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

State Farm Bank, FSB - Debt Collector Complaint Profile

CFPB complaint profile across 25 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

50
Cont'd attempts collect debt not owed

11
Took or threatened to take negative or legal action

8
Written notification about debt

6
False statements or representation

5
Communication tactics

5

Data updated September 2026

CFPB complaint disposition

CCDB record state-farm-bank-fsb State Farm Bank, FSB

Grade D · 91 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #857 · compose #4090

VOL 91
GRADE D
12MO 0
STATES 25
TIMELY 100%
DISPUTE 48%
ISSUE Attempts to collect debt n…
RANK #857
COMPOSE #4,090

Volume peers

Nearest volume peer: American Capital Enterprises, Inc. (91 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

State Farm Bank, FSB's 91 CFPB complaints sit next to American Capital Enterprises, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

Georgia is the plurality state for State Farm Bank, FSB (15.4%)

The 2017-12 spike coincides with a 3,233-place gap between volume rank #857 and composite #4,090. Corpus placement method.

Plurality state: Georgia 15.4%; Mid-band (15–30%) · 25 states with ≥1 filing
Spike month: 2017-12 25.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #857 volume; #4,090 composite; Cleanest-composite ladder is 3,233 places worse than volume

How does State Farm Bank, FSB compare to its peers?

How does STATE FARM BANK, FSB compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

STATE FARM BANK, FSB National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

46%

91%

Consumer-dispute ratelower is better

48%

25%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2017-12 2025-06

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	50
Cont'd attempts collect debt not owed	11
Took or threatened to take negative or legal action	8
Written notification about debt	6
False statements or representation	5
Communication tactics	5
Disclosure verification of debt	5
Taking/threatening an illegal action	1

Where do complaints against State Farm Bank, FSB come from?

State Farm Bank, FSB's own per-state count, not a national baseline.

Georgia

14
Delaware

11
Florida

10
Texas

8
California

7
Nevada

4
New York

4
Arizona

3

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for State Farm Bank, FSB: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 91.

4 peers

Know your rights before responding to State Farm Bank, FSB: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.