This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 50 complaints

Sparrow Financial, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 21 states, reputation grade D.

Complaints by issue type

What consumers report about Sparrow Financial, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record sparrow-financial-inc Sparrow Financial, Inc.

Grade D · 50 CFPB filings · 100% timely · lead issue: Took or threatened to take negative or legal action

  • VOL 50
  • GRADE D
  • 12MO 49
  • STATES 21
  • TIMELY 100%
  • ISSUE Took or threatened to take…
  • RANK #1,195
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Budget Control Services, Inc. (50 complaints)

Budget Control Services, Inc.Budget Control Services, Inc.50Collection Bureau of Walla WallaCollection Bureau of Walla W…50Community Cash Management Corp.Community Cash Management Co…50Continental Central Credit, Inc.Continental Central Credit, …50Sparrow Financial, Inc. (this)Sparrow Financial, Inc. (thi…50
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Sparrow Financial, Inc.'s 50 CFPB complaints sit next to Budget Control Services, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 50 complaints break down

Every complaint issue type on record for Sparrow Financial, Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
53.5/100
Sparrow Financial, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
50
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate N/A
N/A
No dispute rate reported.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

Georgia is the plurality state for Sparrow Financial, Inc. (20.0%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
Georgia 20.0%
Mid-band (15–30%) · 21 states with ≥1 filing
Seasonal peak
2015-01 11.8%
8–15% band · 2 filings
Corpus ranks
#1,195 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Sparrow Financial, Inc. compare to its peers?

How does Sparrow Financial, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Sparrow Financial, Inc. National average
Complaints (last 12 mo)lower is better
49
3
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Sparrow Financial, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 6 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 50%60%70%80%90%100%110% 0%5%10%15%20% Timely response rate (%) Dispute rate (%) Sparrow Financial, Inc. vs. 6 similar-volume peers, by response speed and dispute rate Richard Sokoloff, Attorney At LawPro Com Services of Illinois, Inc.MJ Altman Companies, Inc.Liberty Holdings, LLCKirkland Asset Management LLCJ.S Resolution Group, Inc.
Source: CFPB Consumer Complaint Database

Sparrow Financial, Inc.'s complaint volume in context

Sparrow Financial, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

50 Top 22% higher than 78% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). This entry sits in this band. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Sparrow Financial, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2014-11 2018-10

Issue Detail Breakdown

Issue Complaints
Took or threatened to take negative or legal action
21
Attempts to collect debt not owed
14
Written notification about debt
5
False statements or representation
5
Communication tactics
4
Threatened to contact someone or share information improperly
1

Where do complaints against Sparrow Financial, Inc. come from?

Sparrow Financial, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Sparrow Financial, Inc.

Across 21 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Sparrow Financial, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 50.

4 peers

Know your rights before responding to Sparrow Financial, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.