What is the most common complaint against Smith & Smith Investors LTD?

The most common issue consumers report about Smith & Smith Investors LTD is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 21 complaints filed with the CFPB.

Are complaints against Smith & Smith Investors LTD increasing or decreasing?

Complaints against Smith & Smith Investors LTD are falling. The company received 3 complaints in the last 12 months, showing improvement over prior periods.

What is Smith & Smith Investors LTD's reputation grade?

Smith & Smith Investors LTD has a reputation grade of B (score: 66.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Smith & Smith Investors LTD respond to consumer complaints?

Smith & Smith Investors LTD has a 90% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Smith & Smith Investors LTD operate?

Smith & Smith Investors LTD has received CFPB complaints from consumers in 5 states, with the most complaints from Iowa (14 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Smith & Smith Investors LTD - Debt Collector Complaint Profile

CFPB complaint profile across 5 states, reputation grade B.

Compiled by PlainCollector

Attempts to collect debt not owed

10
Written notification about debt

4
False statements or representation

2
Communication tactics

2
Cont'd attempts collect debt not owed

2
Took or threatened to take negative or legal action

1

Data updated September 2026

CFPB complaint disposition

CCDB record smith-smith-investors-ltd Smith & Smith Investors LTD

Grade B · 21 CFPB filings · 90% timely · lead issue: Attempts to collect debt not owed · vol #1874 · compose #1688

VOL 21
GRADE B
12MO 3
STATES 5
TIMELY 90%
DISPUTE 0%
ISSUE Attempts to collect debt n…
RANK #1,874
COMPOSE #1,688

Volume peers

Nearest volume peer: A & E Futures LLC (21 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Smith & Smith Investors LTD's 21 CFPB complaints sit next to A & E Futures LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

66.7% of Smith & Smith Investors LTD's CFPB filings land in Iowa

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state: Iowa 66.7%; 14 of 21 filings · 5 states touched
Seasonal peak: 2015-07 10.5%; 8–15% band · 2 filings
Corpus ranks: #1,874 volume; #1,688 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does Smith & Smith Investors LTD compare to its peers?

How does Smith & Smith Investors LTD compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Smith & Smith Investor… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

90%

86%

91%

Consumer-dispute ratelower is better

20%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-10 2023-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	10
Written notification about debt	4
False statements or representation	2
Communication tactics	2
Cont'd attempts collect debt not owed	2
Took or threatened to take negative or legal action	1

Where do complaints against Smith & Smith Investors LTD come from?

Smith & Smith Investors LTD's own per-state count, not a national baseline.

Iowa

14
Nebraska

3
Colorado

1
Missouri

1
South Dakota

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Smith & Smith Investors LTD: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 21.

4 peers

Know your rights before responding to Smith & Smith Investors LTD: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.