What is the most common complaint against Smart Auto Leasing?

The most common issue consumers report about Smart Auto Leasing is "Improper contact or sharing of info", specifically "Contacted me after I asked not to". This is based on 1 complaints filed with the CFPB.

Are complaints against Smart Auto Leasing increasing or decreasing?

Complaints against Smart Auto Leasing are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Smart Auto Leasing's reputation grade?

Smart Auto Leasing has a reputation grade of C (score: 57.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Smart Auto Leasing respond to consumer complaints?

Smart Auto Leasing has a 0% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Smart Auto Leasing operate?

Smart Auto Leasing has received CFPB complaints from consumers in 1 states, with the most complaints from Nevada (1 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Smart Auto Leasing - Debt Collector Complaint Profile

CFPB complaint profile across 1 states, reputation grade C.

Compiled by PlainCollector

Improper contact or sharing of info

1

Data updated September 2026

CFPB complaint disposition

CCDB record smart-auto-leasing Smart Auto Leasing

Grade C · 1 CFPB filings · 0% timely · lead issue: Improper contact or sharing of info · vol #5257 · compose #2790

VOL 1
GRADE C
12MO 0
STATES 1
TIMELY 0%
DISPUTE 0%
ISSUE Improper contact or sharin…
RANK #5,257
COMPOSE #2,790

Volume peers

Nearest volume peer: 245 Holdings LLC (1 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Smart Auto Leasing's 1 CFPB complaints sit next to 245 Holdings LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

100.0% of Smart Auto Leasing's CFPB filings land in Nevada

High volume does not equal a clean composite: Smart Auto Leasing is volume #5,257 but composite #2,790, while Nevada dominates the geography. Corpus placement method.

Dominant state: Nevada 100.0%; 1 of 1 filings · 1 states touched
Spike month: 2017-07 50.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #5,257 volume; #2,790 composite; Cleanest-composite ladder is 2,467 places better than volume

How does Smart Auto Leasing compare to its peers?

How does Smart Auto Leasing compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Smart Auto Leasing National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2017-07 2021-08

Issue Detail Breakdown

Issue	Complaints
Improper contact or sharing of info	1

Where do complaints against Smart Auto Leasing come from?

Smart Auto Leasing's own per-state count, not a national baseline.

Nevada

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Smart Auto Leasing: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1.

4 peers

Know your rights before responding to Smart Auto Leasing: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.