What is the most common complaint against Sentrix Financial Services?

The most common issue consumers report about Sentrix Financial Services is "Communication tactics", specifically "Frequent or repeated calls". This is based on 1 complaints filed with the CFPB.

Are complaints against Sentrix Financial Services increasing or decreasing?

Complaints against Sentrix Financial Services are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Sentrix Financial Services's reputation grade?

Sentrix Financial Services has a reputation grade of C (score: 57.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Sentrix Financial Services respond to consumer complaints?

Sentrix Financial Services has a 0% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Sentrix Financial Services operate?

Sentrix Financial Services has received CFPB complaints from consumers in 1 states, with the most complaints from New Jersey (1 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Sentrix Financial Services - Debt Collector Complaint Profile

CFPB complaint profile across 1 states, reputation grade C.

Compiled by PlainCollector

Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record sentrix-financial-services Sentrix Financial Services

Grade C · 1 CFPB filings · 0% timely · lead issue: Communication tactics · vol #5243 · compose #2788

VOL 1
GRADE C
12MO 0
STATES 1
TIMELY 0%
DISPUTE 0%
ISSUE Communication tactics
RANK #5,243
COMPOSE #2,788

Volume peers

Nearest volume peer: 245 Holdings LLC (1 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Sentrix Financial Services's 1 CFPB complaints sit next to 245 Holdings LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

100.0% of Sentrix Financial Services's CFPB filings land in New Jersey

High volume does not equal a clean composite: Sentrix Financial Services is volume #5,243 but composite #2,788, while New Jersey dominates the geography. Corpus placement method.

Dominant state: New Jersey 100.0%; 1 of 1 filings · 1 states touched
Spike month: 2017-04 100.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #5,243 volume; #2,788 composite; Cleanest-composite ladder is 2,455 places better than volume

How does Sentrix Financial Services compare to its peers?

How does Sentrix Financial Services compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Sentrix Financial Serv… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2017-04 2017-04

Issue Detail Breakdown

Issue	Complaints
Communication tactics	1

Where do complaints against Sentrix Financial Services come from?

Sentrix Financial Services's own per-state count, not a national baseline.

New Jersey

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Sentrix Financial Services: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1.

4 peers

Know your rights before responding to Sentrix Financial Services: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.