This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 16 complaints

Secure Capital Management, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 11 states, reputation grade C.

Complaints by issue type

What consumers report about Secure Capital Management, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record secure-capital-management-inc Secure Capital Management, Inc.

Grade C · 16 CFPB filings · 63% timely · lead issue: Communication tactics

  • VOL 16
  • GRADE C
  • 12MO 0
  • STATES 11
  • TIMELY 63%
  • DISPUTE 8%
  • ISSUE Communication tactics
  • RANK #2,101
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Absolute Collections Corp. (16 complaints)

Absolute Collections Corp.Absolute Collections Corp.16Accounts Research, Inc.Accounts Research, Inc.16Alpat Company IncAlpat Company Inc16Ameritan Group ServicesAmeritan Group Services16Secure Capital Management, Inc. (this)Secure Capital Management, I…16
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Secure Capital Management, Inc.'s 16 CFPB complaints sit next to Absolute Collections Corp. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 16 complaints break down

Every complaint issue type on record for Secure Capital Management, Inc., not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
56.0/100
Secure Capital Management, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume C
16
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response B
63%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
8%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Spiky monthly series

Texas is the plurality state for Secure Capital Management, Inc. (25.0%)

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Plurality state
Texas 25.0%
Mid-band (15–30%) · 11 states with ≥1 filing
Spike month
2018-11 15.4%
4 filings that month · spiky (≥15% of series)
Corpus ranks
#2,101 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Secure Capital Management, Inc. compare to its peers?

How does Secure Capital Management, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Secure Capital Management, Inc. National average
Complaints (last 12 mo)lower is better
0
13
268
Timely-response ratehigher is better
63%
100%
91%
Consumer-dispute ratelower is better
8%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Secure Capital Management, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 8 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 20%40%60%80%100%120% 0%20%40%60%80%100% Timely response rate (%) Dispute rate (%) Secure Capital Management, Inc. vs. 7 similar-volume peers, by response speed and dispute rate Secure Capital Management, Inc.Southern Service Systems, Inc.Special Financing Company, LLCQuad Corporation, Inc.Strauss Factor Laing & LyonsPittenger Law Group, LLC.Oak Harbor Capital, LLCThe Allen Daniel Associates, Inc.
Source: CFPB Consumer Complaint Database

Secure Capital Management, Inc.'s complaint volume in context

Secure Capital Management, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

16 61st percentile higher than 61% of 5,420 collectors

0–20: 3,504 collectors (65%). This entry sits in this band. 20–40: 565 collectors (10%). Above this entry. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Secure Capital Management, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2013-10 2021-07

Issue Detail Breakdown

Issue Complaints
Communication tactics
5
Disclosure verification of debt
2
Improper contact or sharing of info
2
Taking/threatening an illegal action
2
Written notification about debt
1
Took or threatened to take negative or legal action
1
False statements or representation
1
Cont'd attempts collect debt not owed
1
Threatened to contact someone or share information improperly
1

Where do complaints against Secure Capital Management, Inc. come from?

Secure Capital Management, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Secure Capital Management, Inc.

Across 11 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Secure Capital Management, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 16.

4 peers

Know your rights before responding to Secure Capital Management, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.