This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade B 3 complaints

REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade B.

Complaints by issue type

What consumers report about REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE

complaints
Source CFPB Consumer Complaint Database

Data updated September 2026

CFPB complaint disposition

CCDB record redemption-financial-services-llc-dba-national-auto-acceptance REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE

Grade B · 3 CFPB filings · 100% timely · lead issue: Took or threatened to take negative or legal action · vol #3800 · compose #1148

  • VOL 3
  • GRADE B
  • 12MO 1
  • STATES 2
  • TIMELY 100%
  • ISSUE Took or threatened to take…
  • RANK #3,800
  • COMPOSE #1,148

Nearest volume peer: 950 Credit Inc (3 complaints)

950 Credit Inc3A+ Financial Services, Inc.3A & J Collection3AAA Lenders Inc.3REDEMPTION FINANCIAL SERVICE…3
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE's 3 CFPB complaints sit next to 950 Credit Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

66.7% of REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE's CFPB filings land in Louisiana

High volume does not equal a clean composite: REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE is volume #3,800 but composite #1,148, while Louisiana dominates the geography. Corpus placement method.

Dominant state
Louisiana 66.7%
2 of 3 filings · 2 states touched
Spike month
2025-03 66.7%
2 filings that month · spiky (≥15% of series)
Divergent corpus ranks
#3,800 volume
#1,148 composite
Cleanest-composite ladder is 2,652 places better than volume

How does REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE compare to its peers?

How does REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
REDEMPTION FINANCIAL S… National average
Complaints (last 12 mo)lower is better
1
2
268
Timely-response ratehigher is better
100%
67%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2017-08 2025-03

Issue Detail Breakdown

Issue Complaints
Took or threatened to take negative or legal action 2
False statements or representation 1

Where do complaints against REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE come from?

REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE's own per-state count, not a national baseline.

Top states by complaints against REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE

Across 2 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Know your rights before responding to REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.