What is the most common complaint against Professional Collection Service, Inc?

The most common issue consumers report about Professional Collection Service, Inc is "Cont'd attempts collect debt not owed", specifically "Debt was paid". This is based on 11 complaints filed with the CFPB.

Are complaints against Professional Collection Service, Inc increasing or decreasing?

Complaints against Professional Collection Service, Inc are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Professional Collection Service, Inc's reputation grade?

Professional Collection Service, Inc has a reputation grade of B (score: 64.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Professional Collection Service, Inc respond to consumer complaints?

Professional Collection Service, Inc has a 73% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Professional Collection Service, Inc operate?

Professional Collection Service, Inc has received CFPB complaints from consumers in 3 states, with the most complaints from Arizona (8 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Professional Collection Service, Inc - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade B.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

4
Attempts to collect debt not owed

2
Disclosure verification of debt

2
Written notification about debt

1
False statements or representation

1
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record professional-collection-service-inc Professional Collection Service, Inc

Grade B · 11 CFPB filings · 73% timely · lead issue: Cont'd attempts collect debt not owed · vol #2441 · compose #1876

VOL 11
GRADE B
12MO 0
STATES 3
TIMELY 73%
DISPUTE 0%
ISSUE Cont'd attempts collect de…
RANK #2,441
COMPOSE #1,876

Volume peers

Nearest volume peer: Accounts Interchange Group LLC (11 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Professional Collection Service, Inc's 11 CFPB complaints sit next to Accounts Interchange Group LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

72.7% of Professional Collection Service, Inc's CFPB filings land in Arizona

High volume does not equal a clean composite: Professional Collection Service, Inc is volume #2,441 but composite #1,876, while Arizona dominates the geography. Corpus placement method.

Dominant state: Arizona 72.7%; 8 of 11 filings · 3 states touched
Seasonal peak: 2014-01 9.1%; 8–15% band · 1 filings
Divergent corpus ranks: #2,441 volume; #1,876 composite; Cleanest-composite ladder is 565 places better than volume

How does Professional Collection Service, Inc compare to its peers?

How does PROFESSIONAL COLLECTION SERVICE, INC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

PROFESSIONAL COLLECTIO… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

73%

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-01 2025-10

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	4
Attempts to collect debt not owed	2
Disclosure verification of debt	2
Written notification about debt	1
False statements or representation	1
Communication tactics	1

Where do complaints against Professional Collection Service, Inc come from?

Professional Collection Service, Inc's own per-state count, not a national baseline.

Arizona

8
Texas

2
Alabama

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Professional Collection Service, Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 11.

4 peers

Know your rights before responding to Professional Collection Service, Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.