What is the most common complaint against Professional Collection Company?

The most common issue consumers report about Professional Collection Company is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 11 complaints filed with the CFPB.

Are complaints against Professional Collection Company increasing or decreasing?

Complaints against Professional Collection Company are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Professional Collection Company's reputation grade?

Professional Collection Company has a reputation grade of C (score: 60.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Professional Collection Company respond to consumer complaints?

Professional Collection Company has a 64% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Professional Collection Company operate?

Professional Collection Company has received CFPB complaints from consumers in 2 states, with the most complaints from Louisiana (10 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Professional Collection Company - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade C.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

3
Attempts to collect debt not owed

2
Written notification about debt

2
False statements or representation

1
Communication tactics

1
Threatened to contact someone or share information improperly

1

Data updated September 2026

CFPB complaint disposition

CCDB record professional-collection-company Professional Collection Company

Grade C · 11 CFPB filings · 64% timely · lead issue: Cont'd attempts collect debt not owed · vol #2440 · compose #2263

VOL 11
GRADE C
12MO 0
STATES 2
TIMELY 64%
DISPUTE 0%
ISSUE Cont'd attempts collect de…
RANK #2,440
COMPOSE #2,263

Volume peers

Nearest volume peer: Accounts Interchange Group LLC (11 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Professional Collection Company's 11 CFPB complaints sit next to Accounts Interchange Group LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

90.9% of Professional Collection Company's CFPB filings land in Louisiana

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state: Louisiana 90.9%; 10 of 11 filings · 2 states touched
Spike month: 2017-06 100.0%; 2 filings that month · spiky (≥15% of series)
Corpus ranks: #2,440 volume; #2,263 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does Professional Collection Company compare to its peers?

How does Professional Collection Company compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Professional Collectio… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

64%

100%

91%

Consumer-dispute ratelower is better

67%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2017-06 2017-06

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	3
Attempts to collect debt not owed	2
Written notification about debt	2
False statements or representation	1
Communication tactics	1
Threatened to contact someone or share information improperly	1
Improper contact or sharing of info	1

Where do complaints against Professional Collection Company come from?

Professional Collection Company's own per-state count, not a national baseline.

Louisiana

10
Texas

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Professional Collection Company: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 11.

4 peers

Know your rights before responding to Professional Collection Company: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.