What is the most common complaint against Pinnacle Financial Group, Inc.?

The most common issue consumers report about Pinnacle Financial Group, Inc. is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 5 complaints filed with the CFPB.

Are complaints against Pinnacle Financial Group, Inc. increasing or decreasing?

Complaints against Pinnacle Financial Group, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Pinnacle Financial Group, Inc.'s reputation grade?

Pinnacle Financial Group, Inc. has a reputation grade of B (score: 66.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Pinnacle Financial Group, Inc. respond to consumer complaints?

Pinnacle Financial Group, Inc. has a 100% timely response rate to CFPB complaints.

In how many states does Pinnacle Financial Group, Inc. operate?

Pinnacle Financial Group, Inc. has received CFPB complaints from consumers in 2 states, with the most complaints from Maryland (4 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Pinnacle Financial Group, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade B.

Compiled by PlainCollector

False statements or representation

3
Attempts to collect debt not owed

2

Data updated September 2026

CFPB complaint disposition

CCDB record pinnacle-financial-group-inc Pinnacle Financial Group, Inc.

Grade B · 5 CFPB filings · 100% timely · lead issue: False statements or representation · vol #3208 · compose #1639

VOL 5
GRADE B
12MO 0
STATES 2
TIMELY 100%
ISSUE False statements or repres…
RANK #3,208
COMPOSE #1,639

Volume peers

Nearest volume peer: Aaron Worldwide Collections Inc. (5 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Pinnacle Financial Group, Inc.'s 5 CFPB complaints sit next to Aaron Worldwide Collections Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

80.0% of Pinnacle Financial Group, Inc.'s CFPB filings land in Maryland

High volume does not equal a clean composite: Pinnacle Financial Group, Inc. is volume #3,208 but composite #1,639, while Maryland dominates the geography. Corpus placement method.

Dominant state: Maryland 80.0%; 4 of 5 filings · 2 states touched
Seasonal peak: 2016-03 8.3%; 8–15% band · 2 filings
Divergent corpus ranks: #3,208 volume; #1,639 composite; Cleanest-composite ladder is 1,569 places better than volume

How does Pinnacle Financial Group, Inc. compare to its peers?

How does Pinnacle Financial Group, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Pinnacle Financial Gro… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-06 2022-04

Issue Detail Breakdown

Issue	Complaints
False statements or representation	3
Attempts to collect debt not owed	2

Where do complaints against Pinnacle Financial Group, Inc. come from?

Pinnacle Financial Group, Inc.'s own per-state count, not a national baseline.

Maryland

4
Georgia

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Pinnacle Financial Group, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 5.

4 peers

Know your rights before responding to Pinnacle Financial Group, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.