What is the most common complaint against On-Site Manager, Inc.?

The most common issue consumers report about On-Site Manager, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 3 complaints filed with the CFPB.

Are complaints against On-Site Manager, Inc. increasing or decreasing?

Complaints against On-Site Manager, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is On-Site Manager, Inc.'s reputation grade?

On-Site Manager, Inc. has a reputation grade of F (score: 47.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does On-Site Manager, Inc. respond to consumer complaints?

On-Site Manager, Inc. has a 33% timely response rate to CFPB complaints.

In how many states does On-Site Manager, Inc. operate?

On-Site Manager, Inc. has received CFPB complaints from consumers in 3 states, with the most complaints from California (1 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

On-Site Manager, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

2
False statements or representation

1

Data updated September 2026

CFPB complaint disposition

CCDB record on-site-manager-inc On-Site Manager, Inc.

Grade F · 3 CFPB filings · 33% timely · lead issue: Attempts to collect debt not owed · vol #3780 · compose #4399

VOL 3
GRADE F
12MO 0
STATES 3
TIMELY 33%
ISSUE Attempts to collect debt n…
RANK #3,780
COMPOSE #4,399

Volume peers

Nearest volume peer: 950 Credit Inc (3 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

On-Site Manager, Inc.'s 3 CFPB complaints sit next to 950 Credit Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

33.3% of On-Site Manager, Inc.'s CFPB filings land in California

High volume does not equal a clean composite: On-Site Manager, Inc. is volume #3,780 but composite #4,399, while California dominates the geography. Corpus placement method.

Dominant state: California 33.3%; 1 of 3 filings · 3 states touched
Spike month: 2024-04 50.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #3,780 volume; #4,399 composite; Cleanest-composite ladder is 619 places worse than volume

How does On-Site Manager, Inc. compare to its peers?

How does On-Site Manager, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

On-Site Manager, Inc. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

33%

67%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2025-11

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	2
False statements or representation	1

Where do complaints against On-Site Manager, Inc. come from?

On-Site Manager, Inc.'s own per-state count, not a national baseline.

California

1
Texas

1
Utah

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for On-Site Manager, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 3.

4 peers

Know your rights before responding to On-Site Manager, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.